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07.31.13

LeadershipNow 140: July 2013 Compilation

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twitter Here are a selection of tweets from July 2013 that you might have missed:
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Posted by Michael McKinney at 05:54 PM
| Comments (0) | LeadershipNow 140

07.30.13

Henry Ford on Leadership

Fords Lessons
HENRY FORD was born 150 years ago, three weeks after the Battle of Gettysburg on July 30, 1863. At 16 left the farm to develop his skills taking an apprenticeship as a machinist in Detroit. Ford would often switch jobs when he felt he could learn more in another position. Ford learned by careful observation and trial and error.

Although, his first and second car companies failed, Ford learned more about cars, how to run a business, and more importantly how to attract talent to make his vision a reality.

The times Ford was born into and his impact on them understandably convinced him of the superiority of his own intuition. He had the problem that haunts many successful leaders: self-delusion. He believed what he wanted to believe and was certain that he always knew best.

Harvard professor Richard Tedlow observed in Giants of Enterprise, "If Henry Ford had died in February of 1914, after the announcement of the $5 dollar day, he would be remembered almost without qualification as a man of true greatness. His flaws were noticeable in his first half century of life, but they would have been forgotten…. As his wealth grew and his fame engulfed the whole world, he lost all perspective. No life better exemplifies the derangement of power."

His defiant, tenacious, and compulsive nature accounts for his early successes. His inner strength made his dreams possible but it didn't leave much room for introspection. Without a healthy self-awareness, Ford allowed his strengths to run amuck. If he was creative, he was irrational. If he attracted great talent, he also drove it away. If he was direct, he was insensitive. Without an inner compass, Henry Ford was a man of great extremes—for better and for worse. Henry Ford leaves us much to be admired but he also reminds us of the importance of a healthy self-awareness.

On Failure:
  • Failure is only the opportunity to begin again more intelligently.
  • Even a mistake may turn out to be the one thing necessary to a worthwhile achievement.
  • There are no dead ends. There is always a way out. What you learn in one failure you utilize in your next success.
  • Obstacles are those frightful things you see when you take your eyes off your goal.
  • When everything seems to be going against you, remember that the airplane takes off against the wind, not with it.


On Lifelong Learning:
  • Education is not something to prepare you for life; it is a continuous part of life.
  • Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.
  • All that I personally own of any value is my experience, and that cannot be taken away. One should not complain of having one’s fund of experience added to.
On Success:
  • It has been my observation that most people get ahead during the time that others waste.
  • If everyone is moving forward together, then success takes care of itself.
  • My best friend is the one who brings out the best in me..
  • Don’t find fault, find a remedy..
  • Quality means doing it right when no one is looking.
  • Paying attention to simple little things that most men neglect makes a few men rich.
  • Whether you think you can or think you can’t, you’re right.
  • You say I started out with practically nothing, but that isn’t correct. We all start with all there is. It’s how we use it that makes things possible.
On Passion:
  • You can do anything if you have enthusiasm. Enthusiasm is the yeast that makes your hopes rise to the stars.
On Character:
  • The greatest thing we can produce is character. Everything else can be taken away from us.
On Courage:
  • One of the greatest discoveries a man makes, one of his surprise, is to find he can do what he was afraid he couldn’t do.
On Initiative:
  • The unhappiest man on earth is the one who has nothing to do.
  • I am looking for a lot of men who have an infinite capacity to not know what can’t be done.
On Teamwork:
  • Coming together is a beginning. Keeping together is progress. Working together is success.
  • You can take my factories, burn up my buildings, but give me my people and I’ll build the business right back again.
On Personal Responsibility:
  • What I greatly hope for these children, and for children everywhere, is a new attitude toward life – free from the gullibility which thinks we can get something for nothing; free from the greed which thinks any permanent good can come of overreaching others.
  • You will find men who want to be carried on the shoulders of others, who think that the world owes them a living. They don’t seem to see that we must all lift together and pull the weight.
  • The genius of the American people is self-reliance. The old principles that made us great – self-direction and self-help – are still contemporary and valid.
  • Chop your own wood and it will warm you twice.

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Posted by Michael McKinney at 12:18 AM
| Comments (0) | Leaders , Leadership

07.24.13

The Business of Belief

"Belief has been a most powerful component of human nature that has somewhat been neglected," says Peter Halligan, a psychologist at Cardiff University. "But it has been capitalized on by marketing agents, politics and religion for the best part of two millennia."
Business of Belief
Tom Asacker reveals the role of belief in leadership in The Business of Belief.

For leaders and organization, belief is the issue. It is at the core of who we are, why we do what we do, or approach to change, and how we lead. "If you want to change the world, if you want to change your world, if you want to succeed at work, in the marketplace, or in any other social endeavor or organization, belief is your Holy Grail" writes Asacker.

Beliefs are nothing more than working assumptions. Belief may or may not be true or even rational. But belief is at the heart of making your leadership work.

We fight for choice and fight wars to protect choice, but we don't always live with choice, we more often live with our own self-imposed dogma. "Choice is liberating, and belief flourishes with the freedom to choose. But every choice also chains us, because it rejects a world brimming with competing opinions and possibilities. Our believing minds simply cannot function while brooding over all of those chains. The psychic strain would paralyze us. And so we ignore them."

We want control over our world. And that desire impacts how we operate in the world. "If we believe we know what's happening around us, especially the near term future and general direction, we feel safe. That's why we resist change and want our agendas and ideologies to prevail."

This is where, I believe leadership comes in. And Asacker addresses that in part two:
Those skilled at motivating people to cross a new bridge to change their beliefs and behavior, are not trying to cajole or manipulate them against their will. Rather, they seek to guide them to a new destination, a transformed way of feeling, thinking and acting that's aligned with their personal desires and values.

Effective leaders know that the first essential step to changing people's behavior is to understand their perspectives and embrace their desires and beliefs. Everything else flows naturally from there.
To paraphrase industrial designer Dieter Rams, good leaders "must have an intuition for the reality in which people live." It's one of the reasons that self-centered leaders struggle. Great leaders, as Asacker writes, must design new beliefs. "Creating belief is about affect before effect. It's about finding people who want to believe and making them feel comfortable." It's about making it ours.

And this is key: "Making it ours is not giving us control of the ship. Rather, it's connecting the voyage—especially the questions, highlights and successes—to our desires and choices." That's leadership.

In part three, Asacker turns to what we can do personally to understand and manage our own beliefs. He issues this challenge:
Face it: We are either breaking out of our spirit-sucking routines and breaking through to new insights and experiences, or we are breaking down. So when the opportunity to step out of your comfort zone arrives, and it definitely will come, take it. Say no to the sure thing and say yes to a creative challenge. Say no to short-term, comfort producing activities, and say yes to fear, passion and leadership.
I've only scratched the surface here. The Business of Belief is full of thought provoking ideas and statements that will make you think. Perhaps I should say they will distract you. "Distractions and difficulties turn on our thinking mind, which undermines belief by overriding our instincts." May you be distracted.

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In The Business of Belief, Tom Asacker describes the job of leadership from the perspective of beliefs—yours and theirs. It's a critical message that every leader should read. For more insights, follow him on Twitter: @tomasacker

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Posted by Michael McKinney at 03:14 PM
| Comments (0) | Change , Leadership

07.18.13

Loyalty Beyond Reason Defined

Leading Forum
This is a post by Brian Sheehan, author of Loveworks: How the World's Top Marketers Make Emotional Connections to Win in the Marketplace

Earlier this year, star NFL quarterback Joe Flacco re-signed with Super Bowl champions the Baltimore Ravens in a record six-year contract worth $121 million. The deal made him the highest-paid player in the league. And how did he celebrate? Not with champagne, a new car or an extravagant holiday. He went to McDonald's.

Flacco marked this life-changing event with 10 chicken McNuggets, fries and an unsweetened ice tea for $6.99. Call it instinct, call it a craving, call it whatever you like. Flacco could have gone anywhere and bought anything. His options were unlimited, and he chose McDonald's.

That decision generated media coverage across the country as journalists and commentators marvelled at why a man with everything would choose to celebrate such a huge occasion in such a normal way. For McDonald's, it was the best kind of brand exposure you can get. At some point in the past they had won Joe Flacco over and at a high-point in his life picking up some McNuggets was just the natural fit.

When it comes to the choices we make as consumers, we know emotion plays a big part in that process. For many people, they can't necessarily explain why they love one brand over another or why they might drive to three different stores to find it. Logic isn't often a factor. At Saatchi & Saatchi, we call it Loyalty Beyond Reason.

Researchers in Australia recently had an opportunity to explore the idea of brand devotion, identifying companies such as Nike, Volkswagen, Harley-Davidson and Louis Vuitton as having generated "cult-like" followings. However, the research ended up with a narrow focus on more extreme examples of consumer behavior that could be more readily classed as fanaticism. And herein lies the difficulty for behavioural analysts. Consumers who are loyal to a brand -- loyal beyond reason even – are not fanatics. They don't obsess over their purchases, they simply see them as an essential part of everyday life, because -- and this is crucial -- they have developed a relationship with a brand that is built on respect and love.

It isn't possible for a brand to generate Loyalty Beyond Reason in its consumers if it isn't reliable or respected. It doesn't matter what you are selling -- toilet paper, cookies, cars or services. Joe Flacco heads to McDonald's to celebrate a $121 million deal because that's where he feels comfortable and knows exactly what he's getting. To be loved you have to deliver what you say you will. Repeatedly. Then you can take the next step and become the first choice. You can become a Lovemark.

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Loveworks
Brian Sheehan, author of Loveworks: How the World's Top Marketers Make Emotional Connections to Win in the Marketplace, is Associate Professor of Advertising at the S.I. Newhouse School of Public Communications, Syracuse University. Previously he was with global creative powerhouse Saatchi & Saatchi for 25 years, with CEO roles at Team One Advertising in Los Angeles and at Saatchi & Saatchi Australia and Japan.

Loveworks follows Brian's books Basics: Online Marketing (2010) and Basics: Marketing Management (2011). He has been published in Advertising Age, the Journal of Advertising Research, and in several peer-reviewed books and journals. In 2011 Brian was presented with the coveted Teaching Excellence Award by the Newhouse School's graduating class.

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Posted by Michael McKinney at 11:04 PM
| Comments (0) | Marketing

07.03.13

The 5 Reality-Based Rules of the Workplace and What You Can Do About It

Reality
Cy Wakeman does an excellent job of helping us to peel away the layers of rationalizations and excuses we create to avoid facing reality. First she did it with Reality-Based Leadership and now with Reality-Based Rules of the Workplace.

Too often work seems harder than it should be. We can feel helpless in dealing with the realities of "today's" workplace. That said, every time period seems unparalleled in all of history to those going through it. However, people have always struggled with these issues: doing more with less; reduced hours, benefits, or pay; increased work hours; underappreciated. The problem is, as Wakeman puts it, "no one is born accountable self-reliant, self-mastered, and resilient, yet these are the qualities that count, the ones that will fill you with confidence and afford you the chance to chose your destiny, no matter what your field of endeavor." The trick is learning to see your circumstances differently.

Wakeman has put this book together to help you do just that. If you have been playing the victim for a substantial period of time, her ideas will seem impossible, but they are the only thing that will work.
I am here to tell you: You are not a cog in a machine — far from it. You have more control than you think. That’s the good news. The bad news is, you and you alone are causing your own suffering. What most of you have lost touch with is that it isn’t your reality that is causing your pain and frustration. It’s the worn-out methods, techniques, and mind-sets with which you are approaching your reality. I’m here to tell you that your suffering is optional. I can help you get back on track so you can find bliss in your work again, while becoming more valuable to your organization than ever before.
She has created some pretty straightforward, brief assessments to determine your current performance and your future potential. Your value, plain and simple is based on "the value you bring to your organization, the market value of your work, and the return on investment that you deliver, both economically and emotionally, now and into the future." You must be clear about the value you bring to your organization. The three factors that make up your value:

YOUR VALUE = Current Performance + Future Potential - (3 x Emotional Expensiveness)

The chapter on Your Emotional Expensiveness is worth reading twice. It's your drama factor. "It is the single most important factor in the New Value Equation, the one that determines whether our Performance and Potential and anything meaningful to the bottom line, and whether others feel that working with us is worth the effort." Wakeman lists 15 clues to your emotional expensiveness factor. Among them are:

You may be Emotionally Expensive if …
  • You come to work in a bad mood. Ever.
  • You share a lot of personal information with coworkers, and the boundary between your public life and private life is very permeable.
  • You complain a lot or judge others.
  • You tend to focus in what you need rather than what you have.
  • You assume the worst of others' motivations.
  • When you perform well, you want a medal for it.
Wakeman presents the Five Reality-Based Rules of the Workplace:

1. Your level of accountability determines your level of happiness. Personally accountable people bring their own motivation and engagement to everything they do. Be one of those people, and you will ensure your job security—or that your résumé goes to the top of the stack.

2. Suffering is optional … so ditch the drama. (Wakeman estimates that the average person spends two hours each day in drama—complaining, creating stories, and arguing with reality.) Your circumstances are what they are, but your reaction to them is up to you.
Even if you don't share your drama with others, there is no such thing as a throwaway thought. Most thoughts lead in some way to an action—or lack of action….Your thinking manifests itself in a way that affects everyone around you and the way they see you.

If you remain in your lane, tending to your own responsibilities in the present, you will seldom be stressed. You'll be clear, capable, and effective. Stress enters the picture when you leave your lane to meddle in other people's business, judging or trying to control them.

Learn to see stress as a sign—not that the world is going to hell in a handbasket, but that you are not currently living in reality and need to inquire on your thinking.
3. Buy-in is not optional. To succeed, your buy-in is not optional, and action, not opinion, adds value. The most valuable people say "yes" the most often. If a decision has been made, opinions are no longer welcome.

4. Say “yes” to what’s next. Your success will not be dependent on everything staying the same, but on your readiness for what's next.

5. You will always have extenuating circumstances. Succeed anyway. That which is missing from this situation is something I am not giving. When you find something missing (especially—but not limited to—intangibles, like honesty, generosity, humor, sensitivity, or gratitude) don't dwell on what other people "should" be doing or giving.

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More down-to-earth straight talk from Cy Wakeman about personal responsibility and what it takes to succeed. Cuts through the clutter and gets to the core issues. Reality-Based Rules of the Workplace is a road map for everyone on how to be a valuable member of any organization.

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Of Related Interest:
  The Reality-Based Leader’s Manifesto

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Posted by Michael McKinney at 11:22 PM
| Comments (0) | Human Resources , Personal Development

07.01.13

First Look: Leadership Books for July 2013

Here's a look at some of the best leadership books to be released in July.

  Business Secrets of the Trappist Monks: One CEO's Quest for Meaning and Authenticity by August Turak
  The Rise of the Naked Economy: How to Benefit from the Changing Workplace by Ryan Coonerty and Jeremy Neuner
  Worthless, Impossible and Stupid: How Contrarian Entrepreneurs Create and Capture Extraordinary Value by Daniel Isenberg
  The Leadership Contract: The Fine Print to Becoming a Great Leader by Vince Molinaro
  Make Change Work: Staying Nimble, Relevant, and Engaged in a World of Constant Change by Randy Pennington

Trappist Monks Naked Economy Entrepreneurs Leadership Contract Make Change Work

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Posted by Michael McKinney at 12:30 AM
| Comments (0) | Books



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