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« YESability: Driving Growth with Yes | Leading Blog Main Page | LeadershipNow 140: March 2012 Compilation » 03.30.12
The Power of HabitHabits will always be with us. Some good. Some bad. But how do you replace bad habits with good habits? More importantly, how often do we ask ourselves if what we are doing is really just a habit? We are less intentional than we think we are.Charles Duhigg has written a book for all of us: The Power of Habit. After reading it you will understand how habits are formed and what you can do about it. You will also look at habits in a new way. Habits infiltrate our organizations and become invisible forces to contend with that we never realized were there. Learning to spot them is key to our success. Consider the following story: As a newspaper reporter in Baghdad, Duhigg heard about an officer conducting an impromptu habit modification program in Kufa, a small city ninety miles south of the capital. He was an army major who had analyzed videotapes of recent riots and had identified a pattern: Violence was usually preceded by a crowd of Iraqis gathering in a plaza or other open space and, over the course of several hours, growing in size. Food vendors would show up, as well as spectators. Then, someone would throw a rock or bottle and all hell would break loose.In a sense, a community—your organization—is a giant collection of habits. Later, when Duhigg talked to the major, he said, “Understanding habits is the most important thing I’ve learned in the army.” “Once you see everything as a bunch of habits,” says Duhigg, “it’s like someone gave you a flashlight and a crowbar and you can get to work.” A habit is the brain’s way of saving effort. Duhigg has broken the formation of habits into a three-step loop: the cue (“a trigger that tells your brain to go into automatic mode and which habit to use), the routine (“which can be physical, or mental or emotional”), and finally there is the reward (which helps your brain figure out if this particular loop is worth remembering for the future).
The key to remember here says Duhigg is that “When a habit emerges, the brain stops fully participating in decision making. It stops working so hard, or diverts focus to other tasks. So unless you deliberately fight a habit—unless you find new routines—the pattern will unfold automatically.” Breaking habits down in this way makes them easier to deal with. If we can learn to identify the cues and rewards, we can change the routines. We can live life a bit more intentionally. Duhigg shows how habits played a part in the success of Olympic swimmer Michael Phelps, Starbucks CEO Howard Schultz, and civil-rights hero Martin Luther King, Jr. He goes behind the scenes at Procter & Gamble, Target superstores, Rick Warren’s Saddleback Church, and NFL locker rooms. He explains how improving a single habit rippled out to improve an entire organization—Alcoa. Fascinating material to think about on many levels. How much of what you do is on autopilot? How much of what your organization does is on autopilot? Of Related Interest:
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Posted by Michael McKinney at 07:08 PM
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Comments
Interesting post, and I really found the account about taking the kebab sellers out of the mix very interesting.
It's interesting that the "solution" to the rioting was so simple. Many times, breaking a bad habit/s only takes a simple change. However, prior to that change there must be some thought put into what change needs to be made.
Posted by: Michael Alliison | March 30, 2012 10:50 PM
I am in total agreement.... the Character of a community or an individual is its collective conscious of thoughts, habits, ideas and values.
IDES Illinois Dept of Employment Security has a mindset training course geared to help jobseekers find work in the new economy based on the same principles.
I think you are on task!!!!!
Posted by: William R Jamison | March 31, 2012 03:40 AM
I’m interested in the application of habit change when a company makes the decision to start on a journey to implement a lean culture. Simply put, a lean culture is the totality of the habits of the organisations individuals'. As this book points out habits make up 40% of our daily routine. So, as a continuous improvement professional it’s critical that we isolate cues and triggers which triggers the brain to automatically select behaviour, leading to a reward and further habit reinforcement as many of the existing habits which individuals' employ in a company will be unsuited to the new lean environment. Old work habits offer a level of comfort and I tend to find that people on this journey succeed when they identify deeply ingrained patterns that shape their lives and learn how to change them. In other words, most of a lean transformation is intrinsic to the individual and requires a psychological adjustment to the new philosophy. For example, individuals need to change habits to focus on the processes in the system and not just the results. Without this the most usual consequence of lean implementation is to strengthen old habits and behaviours, which may not be helpful in the long-term.
Posted by: Rob | April 1, 2012 01:36 PM