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« Growth: Moving to the Next Level | Leading Blog Main Page | Martin Luther King Jr. and Adaptive Change » 01.12.07
Goldsmith's Gold: "You asked for my opinion and now you're arguing with me?"When we ask a friend, "What do you think I should do in this situation?" we are setting up the expectation that we want an answer—and that we will give the answer full consideration and quite possibly use it. We are not announcing that we're initiating an argument.But that's exactly what we're doing when we ask for feedback from someone and then immediately express our opinion. This certainly true when our opinion is negative ("I'm not sure about that . . . ."). Whatever we say, however softly we couch it, our opinion will sound defensive. It will resemble a rationalization, a denial, a negation, or an objection. Stop doing that. Treat every peice of advice as a gift or a compliment and simply say, "Thank you." No one expects you to act on every piece of advice. If you learn to listen—and act on the advice that makes sense—the people around you will be thrilled. Additionally, he cautions that it is not appropriate to pass judgments on people's opinions when we specifically ask them to give it to us. Naturally we don’t like to be critiqued, but “the only sure thing that comes out of passing judgment on people’s efforts to help us is that they won’t help us again…. No matter what you privately think of the suggestion, you must keep your thoughts to yourself, hear the person out, and say, ‘Thank you.’” Solid advice. This is from What Got You Here Won't Get You There by Marshall Goldsmith.
Posted by Michael McKinney at 09:38 AM
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Comments
I think this can be best summed up by Shakespeare in Polonius advise to his son wherein he says in part
"take every mans censure, but reserve thy judgement." Powerful words.
Posted by: Matthew Laos | January 13, 2007 10:11 PM
Marshall Goldsmith is the guest on this week's Cranky Middle Manager Podcast. You can hear him talk about the book here http://cmm.thepodcastnetwork.com/2007/01/16/the-cranky-middle-manager-79-getting-there-with-marshall-goldsmith
On the show we talk about 4 disciplines of managers, leadership being only one of them, but maybe the most important and certainly the hottest topic.
Keep up the good work.
Wayne Turmel
Posted by: Wayne Turmel | January 15, 2007 07:35 PM
Dear Michael,
I really appreciate you mentioning my newest book, What Got You Here Won't Get You There. In the book I concentrate on the 20 Workplace Habits You Need to Break to achieve continued success. Thank you for your support.
Life is Good.
Marshall Goldsmith
http://www.marshallgoldsmithlibrary.com/
Posted by: Marshall Goldsmith | January 24, 2007 12:22 PM