Leading Through the Age of Disruption: Seeing Around Corners

IN today’s volatile and fast-paced world, disruption is no longer an exception—it’s the rule. Leaders are navigating an era defined by geopolitical uncertainty, technological innovation, supply chain challenges, and shifting societal expectations.

The modern company, whether an agile startup or a Fortune 500 behemoth, exists amid and among an ever-shifting foundation of geopolitical uncertainty, volatile markets, supply chain challenges, and technological innovation that moves at whiplash-inducing speeds.

To thrive in this environment, leaders must develop the ability to anticipate change, adapt quickly, and inspire their teams to do the same. They must in essence start seeing around corners.

The Importance of Purpose and Authenticity

Seeing Around Corners is the importance of leading with purpose and authenticity. In an age where stakeholders demand more than just profits, leaders must align their organizations with a clear and meaningful mission.

This integration of purpose and action is not just a moral imperative; it’s a strategic one. Employees, customers, and investors are increasingly drawn to organizations that demonstrate a genuine commitment to their values. Leaders must go beyond mission statements and ensure that their actions reflect their stated purpose.

As Viq Pervaaz, Partner and Health Sciences Leader at EY, notes, “Foundational leadership capabilities that we all possess and excel at — we truly need to integrate as we move into this new era.” This requires a deep understanding of one’s leadership capabilities and a willingness to adapt them to meet the challenges of the moment.

Empowering Teams in Times of Uncertainty

Disruption often brings uncertainty, and uncertainty can paralyze teams if not managed effectively. One of the most powerful tools in a leader’s arsenal is the ability to empower their people. Kristi Frank, VP for Procurement and Business Services at Novo Nordisk, emphasizes the importance of personal connection during times of change: “Reaching out to employees on a personal level is at least as important now as it was at the start of the pandemic. There was that period where — while it wasn’t great — we all understood and agreed we were remote, and that that meant some level of certainty for folks. Now we’re in this period of, 'Are we coming back? I’m not sure, can I come back?'"

Frank’s insight highlights the need for leaders to provide clarity and support, even when the path forward is unclear. By fostering open communication and giving employees a sense of control over their work, leaders can help their teams navigate uncertainty with confidence.

Setting a High Bar for Performance

In times of disruption, maintaining high performance standards is critical. However, this requires more than just setting ambitious goals; it demands a culture of accountability and continuous improvement. Marc Effron, author of 8 Steps to High Performance, underscores this point: “Establishing a high bar for employee performance starts at the top, and failure to hold staff accountable can lead to disastrous fallout.”

Effron’s advice serves as a reminder that leaders must model the behaviors they expect from their teams. This includes not only holding others accountable but also being willing to adapt and grow themselves. As Effron succinctly puts it, “B players can't evaluate A players.” Leaders must strive to be “A players” who inspire and challenge their teams to reach new heights.

Building Resilience Through Integrity

Resilience is another key attribute for leaders navigating disruption. This resilience is built on a foundation of integrity and trust. Sophie Bechu, a contributor to The Five Keys to Operational Success, offers a simple yet powerful mantra: “Quality and Integrity Always.” She elaborates, “So you do the right thing—always.”

This commitment to integrity is not just about avoiding ethical missteps; it’s about creating a culture where employees feel safe to innovate and take risks. When leaders demonstrate integrity, they build trust within their organizations, which in turn fosters resilience in the face of challenges.

The Role of Innovation in Disruption

Finally, no discussion of leading through disruption would be complete without addressing the role of innovation. Disruption often creates opportunities for those who are willing to think differently and challenge the status quo. Leaders must cultivate a culture of innovation that encourages experimentation and rewards creative problem-solving.

As Nancy Lurker, CEO of Eyepoint Pharmaceuticals, observes, “The ability to adapt and innovate is what separates the leaders from the laggards in times of disruption.” Lurker’s perspective is particularly relevant in industries like healthcare, where rapid advancements in technology are reshaping the landscape. Leaders must not only embrace innovation themselves but also empower their teams to do the same.

Conclusion: Leading with Vision and Courage

Leading through disruption requires vision, courage, and a willingness to embrace change. It demands that leaders align their organizations with a clear purpose, empower their teams, maintain high performance standards, act with integrity, and foster a culture of innovation. The lessons shared in Seeing Around Corners provide a valuable resource for leaders seeking to navigate these challenges.

As you reflect on your own leadership journey, consider how you can apply these insights to your organization. What steps can you take to anticipate change, adapt to new realities, and inspire those around you? By doing so, you can not only see around corners but also lead your team to success in the age of disruption.

Over 80 thought leaders have contributed to conversations with Ken Banta and the Vanguard Network. These are captured in Seeing Around Corners and include insights from executives, such as: Fred Hassan, Director at Warburg Pincus, who led Pharmacia, Schering Plough, Bausch & Lomb; Tal Zaks, Partner, OrbiMed who was the chief medical officer at Moderna; Dave King, former CEO of Labcorp; Thomas Sabatino, Former Chief Legal Officer at Rite Aid, Aetna, Hertz, United Airlines; and Art Caplan, NYU Bioethics Professor who helped launch Viagra.

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Ken Banta is CEO of The Vanguard Network, a by-invitation community for senior executives as they build high performance organizations and take their leadership and teams to a new level. He is also the author of Seeing Around Corners: C-Suite Wisdom From America’s Most Insightful Leaders

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Posted by Michael McKinney at 06:50 AM
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