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The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life
Steve Zaffron and Dave Logan

Retail Price: $27.95
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Format: Hardcover, 256pp.
ISBN: 9780470195598
Publisher: Jossey-Bass
Pub. Date: February 3, 2009

Average Customer Review:
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Description and Reviews
From The Publisher:

When a hurricane warning is announced, everyone's concerns and actions become focused on that expectation; the hurricane essentially becomes the future which people are "living into." Similarly, when an organization needs to transform or make the leap to a higher level, everyone involved should be "living into" the vision of the organization's new, improved future. But in the majority of organizations, the future people are living into is based on past performance and experience, and so major transformation is almost impossible.

How did companies, both large and small, in different countries and industries, all achieve breakthrough performance when the odds were stacked against them?

How did an engineer turned CEO transform his New Zealand steelmaking company around in one year and become a leader in the industry? How did a 600-person team, within the largest petroleum company in Brazil, overcome skepticism and dysfunctional dynamics to achieve the biggest process integration success in history? How did a major Japanese housing manufacturer thrive despite the worst economy in a generation? How did a South African platinum mine improve its safety performance by 57 percent in one year?

All of these results were possible because people applied The Three Laws of Performance and rewrote their futures. This book will show you how to do the same in your organization and your life.

Although most of us aren't aware of it, we have a future that's already been written. Our future is written by hopes, fears, dreams, expectations, and decisions made about life. In the same way, organizations have futures written by history, circumstances, culture, aspirations, successes, and failures. These already-written futures determine and shape the level of performance that's possible for individuals and organizations.

In The Three Laws of Performance, Steve Zaffron and Dave Logan crack the code on rewriting the future for people and organizations, elevating performance to unprecedented levels.

As Warren Bennis wrote in his editor's note: "I believe this book may be one of the most important written in many years. The ideas aren't tips, tools, or steps, but are in fact laws that govern individual, group, and organizational behavior. This book can be a resource for generations to come."


"You'd better read this book and fast, because it has the code for the future of your organization.If you can only read one book this year, this is the one."
—Dr. Clotaire Rapaille, author of the bestseller The Culture Code

"Cracks the code wide open for breakthrough performance. The recounting of specificsuccesses across diverse businesses makes their claims undeniable. A mustread for next-generation managers and leaders."
—Bob Young, former group president, Lockheed Corporation

"This book is a wonderful reminder that things we don't see determine what we do see, and therefore, what really gets done. The Three Laws of Performance hits the mark in providing both rich food for thought and techniques that can create profound results."
—David Allen, author, Getting Things Done: The Art of Stress-Free Productivity and Making It All Work: Winning at the Game of Work and the Business of Life

"Implementing their three 'invariable laws' will help you and others perform beyond your limits, andwith integrity. The reasoning is sound, the language is clear, the illustrations are compelling. A delightful, informative read."
—Chris Argyris, James Bryant Conant Professor (Emeritus), Graduate Schools of Business Administration and of Education, Harvard University

"The Three Laws of Performance is mustreading for leaders who want to make a positive difference. Change doesn't happen in a vacuum; it happens when people see and hear a future they can get excited about. Steve Zaffron and Dave Logan show how true leaders sidestep negative stumbling blocks to articulate visions that heal andinspire."
—Ken Blanchard, coauthor, The One Minute Manager© and Leading at a Higher Level

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About the Author

Steve Zaffron is the CEO of the Vanto Group, a global consulting firm that designs and implements large-scale initiatives to elevate organizational performance. Zaffron has directed major corporate initiatives with more than three hundred organizations in twenty countries.

Dave Logan is on the faculty at the Marshall School of Business at the University of Southern California and is a former associate dean. He is also senior partner of CultureSync, a management consulting firm. Logan has written three books, including Tribal Leadership.

Table of Contents

Editor's Note by Warren Bennis
Foreword by Michael C. Jensen
Introduction The Power of Rewriting the Future
Part I: The Three Laws in Action
1Transforming an Impossible Situation3
2Where Is the Key to Performance?31
3Rewriting a Future That's Already Written65
Part II: Rewriting the Future of Leadership
With So Many Books on Leadership, Why Are There So Few Leaders?93
The Self-Led Organization117
Part III: Mastering the Game of Performance
Who or What Is Leading Your Life?143
The Path to Mastery169
Breaking the Performance Barrier199
Appendix The Three Laws of Performance and the Leadership Corollaries207

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