Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results
Description and Reviews
From The Publisher:
Transform the Ordinary into the Extraordinary
When Mark Sanborn first introduced us to Fred, he challenged us to do our jobs better. Now with Fred 2.0, he inspires us to take our service to the next level.
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About the Author
Mark Sanborn is the president of Sanborn & Associates, Inc., an idea lab for leadership development. LeadershipGurus.net lists Mark as one of the top 30 leadership experts in the world. In addition to his experience leading at a local and national level, he has written or coauthored 8 books and is the author of more than two dozen videos and audio training programs on leadership, change, teamwork, and customer service. He has presented over 2400 speeches and seminars in every state and a dozen countries. He lives in Highlands Ranch, Colorado, with his wife, Darla, and sons, Hunter and Jackson.
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