You Can't Lead With Your Feet On the Desk: Building Relationships, Breaking Down Barriers, and Delivering Profits
Format: Hardcover, 208pp.
Pub. Date: March 1, 2011
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Description and Reviews
From The Publisher:
A prominent international businessman on how to connect, manage, and do business with people in any culture
Dealing with employees, partners, suppliers, and customers from other cultures calls for considerable sensitivity; their customs and practices must be respected. Yet the real secret to managing in any culture is much simpler and always the same—building personal relationships.
In You Can't Lead with Your Feed on the Desk, the leader of Marriott International explains how he built Marriott's global arm into the world's largest international hotel chain, with lessons for managers in any cross-cultural business situation.
About the Author
Edwin D. Fuller joined Marriott in 1972 and held numerous positions of increasing marketing, sales and operational responsibility, including Director of National and International Sales and Reservations, before being appointed Vice President of Marketing in 1979. Early in his career, Mr. Fuller established Marriott International's original international reservations network and its sales and marketing organization in Europe and the Middle East. He became Regional Vice President of the Midwest Region in 1985 and Regional Vice President of the Western Region in 1988. In 1991, he assumed leadership of Marriott's international lodging operations as Senior Vice President and Managing Director of International Lodging. He was named Executive Vice President and Managing Director of International Lodging in 1994 and was promoted to his current position in 1997. Mr. Fuller currently serves on the advisory boards of Boston University's hotel and business schools where he is Chairman of the Hospitality Board and he was recently appointed to the university's Board of Overseers. He also serves as Chairman of the Advisory Board for the University of California Irvine, Mirage School of Business, is a Trustee of the International Business Leaders Forum, chairs the Governing Council of the International Tourism Partnership, and serves on the Safe Kids Worldwide Board.
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