Roger Connors and Tom Smith

Retail Price: $26.95 LS Price: $18.32 You Save: $8.63 (32%) Availability: Usually ships within 24 hours. Format: Hardcover, 272pp. ISBN: 9781591842583 Publisher: Portfolio Hardcover Pub. Date: August 11, 2009 Average Customer Review:

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From the bestselling authors of The Oz Principle

Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994.

As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive "Accountability Connection," rather than waiting to place blame after problems arise and people fail to deliver.

Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.

This book can help people at every level, from senior executives to front-line workers, enjoy greater productivity, profitability, and job satisfaction.

Roger Connors and Tom Smith are the principals and founders of Partners in Leadership, Inc., the worldwide leader in accountability training. Their clients include more than 700 companies in almost every major industry around the world. In addition to their two books, The Oz Principle and Journey to the Emerald City, they have coauthored many articles for business publications.

The Oz Principle: Getting Results Through Individual and Organizational Accountability