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A mindset of 100 percent accountability means acknowledging, believing, and acting on the fact that you, and you alone, are 100 percent responsible for your own successes, opportunities, and happiness. It means you blame nobody for anything. You point fingers at no one. You find no fault. You feel no guilt. You simply own your choices and every outcome of those choices—good and bad.

Personal accountability is the secret weapon of every successful sales professional. It is the secret weapon of Where Winners Live coauthor Dave Porter, who became the owner and CEO of Baystate Financial Services at age 35 and grew it into a $100 million-a-year business over the next 15 years. It is the secret weapon of Where Winners Live coauthor Linda Galindo, who transformed herself from the self-proclaimed Queen of Victims into an entrepreneur, business coach, consultant, and speaker whose typical audience numbers 500 or more.

Written in a no-excuses tone and filled with illustrative personal stories and practical exercises, Where Winners Live outlines the non-negotiable behaviors of high-performing salespeople: responsibility, self-empowerment, and ownership of results.

Embrace a mindset of 100 percent personal accountability and you will:

• Sell more and earn more money
• Save time and alleviate stress
• Keep your clients happier
• Work better with colleagues and bosses
• Be more satisfied with your job and with your own performance
• Achieve even your highest-reaching goals
• Live Where Winners Live.

Where Winners Live can help you tap into the power of personal accountability, the secret weapon of successful people at every level, from newcomers to the sales field, to rising young stars, to high-earning professionals, to aspiring leaders, to CEOs.

"Galindo and Porter's direct, no-nonsense approach brings to life the practical success strategies we have heard or seen before but often fail to execute. Using examples of accountable leaders at varying levels in their organizations, Where Winners Live motivates and instructs readers on how to maximize their full potential by being accountable. This is a good read for both experienced leaders and young professionals looking to grow in their careers."

—Alfonzo D. Alexander, president of the Center for the Public Trust, National Association of State Boards of Accountancy

"Linda Galindo and Dave Porter clearly explain that the secret weapon for success in business and in life is personal accountability. Where Winners Live is a must-read for leaders and managers who are responsible for results in today's uncertain economy. If you are willing to open your mind to 100 percent personal accountability and start living Where Winners Live, this book is for you."

—W. David Rook, CPA, partner in charge of firm assurance and advisory services, Weaver and Tidwell, LLP

"Linda Galindo's first book, The 85% Solution, transformed our management team at CALSTAR to be honest and more effective. Her new book with Dave Porter, Where Winners Live, defines personal accountability for financial service professionals so they can decide how and where they want to 'live.'"

—Lynn D. Malmstrom, president and CEO, California Shock Trauma Air Rescue (CALSTAR)

"People starting their careers, all salespeople, and the rest of us who are not getting the results we want should read Where Winners Live. In fact, don't just read the book. Live the life and enjoy your newfound success."

—Marc Kozin, former president, L.E.K. Consulting, LLC

Dave Porter is the president and CEO of Baystate Financial Services, one of New England's most prestigious financial service firms. He was named one of Boston's Most Admired CEOs in 2011 by the Boston Business Journal which also has ranked Baystate as one of Boston's Best Places to Work.

Linda Galindo is a consultant, keynote speaker, leadership development facilitator, executive coach, and president of Galindo Consulting Inc. She has been named a Woman Business Owner of the Year by the National Association of Women Business Owners, and is author of two books as well as a training package based on her book The 85% Solution. She is regularly quoted in periodicals, including Investor's Business Daily, Forbes, and Leader to Leader.

Sharon O'Malley is a writer, editor, consultant, and adjunct faculty member at the Philip Merrill College of Journalism, University of Maryland.

	Introduction
	Part 1: Accountability and You
1	You Are Accountable
2	What Is Accountability?
3	Linda’s Story
4	Where Losers Languish
5	Where Do You Live?
6	Choosing Your Mindset
7	Clarity: The Core of Accountability
8	Dave’s Story
9	Taking Action
10	Defining Success
11	Accountable For, Accountable To
12	Do What You Need to Do
13	Fine-Print Accountability
14	I’m Sorry, But. . .
	Part 2: Accountability and Teamwork
15	Own Your Compromises
16	The Boss of You
17	True Teamwork
18	The Contradiction
19	Five Levels of Teams
20	11 Behaviors
21	Barriers to Teamwork
22	Reasonable Expectations
	Part 3: Accountability and Leadership
23	The Accountable Leader
24	Pain Point: Retention
25	Barriers to Entry
26	Culture Clash
27	Hiring Integrity
28	Triangle of Victimization
29	Understanding the Game
30	Pain Point: Holding Others Accountable—Or Not
31	Pain Point: Rescue Fix and Save
32	Pain Point: Do It My Way
33	Non-Negotiables
34	Go Ahead: Do It Your Way
35	Pain Point: Clarity
36	Pain Point: I Can’t Know Everything
27	Outcome Equals Intention
	Epilogue
	About the Authors

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