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Description and Reviews  Reader's Index  About the Author  Table of Contents  Customer Reviews  Find Similar Items See Also:  Business SITE INDEX LeaderShop: Main Page Title Index A-K Title Index L-Z Becoming a Leader Biography Business Family Life Harvard Business School Press Personal Development Reference Browse by Author Fax Order Form Privacy Shipping ---------------------- LeadershipNow: Main Page LeadingArticles LeadingBlog LeadershipMinute LeadingThoughts ---------------------- Contact Us: Communicore Secure Online Ordering Guaranteed!		The Self-Destructive Habits of Good Companies ...And How to Break Them Jagdish N. Sheth Retail Price: $24.99 LS Price: $16.99 You Save: $8.00 (32%) Availability: Usually ships within 24 hours Format: Hardcover, 304pp. ISBN: 9780131791138 Publisher: Wharton School Publishing Pub. Date: April 23, 2007 Average Customer Review:   Order This Book!   Secure Order Guarantee Item No: 9780131791138 Description and Reviews From The Publisher: Why Even Great Companies Fail: Diagnose the Symptoms and Cure Them! Conquer–or prevent–the seven disastrous “addictions” that can destroy your company Overcome corporate denial, arrogance, complacency, “competency dependence,” turf wars, and more For every executive, strategist, entrepreneur, and manager who wants to sustain success GM. Ford. AT&T. Sears. Firestone. Krispy Kreme. Digital. Kodak. Once, they were riding high, the exemplars of business excellence. Then, disaster. Is your company headed for the same fate? How do you know? How do you change course? Find out. Shine a light on the dark places in your business. Uncover your self-destructive habits before they destroy you. The blinders, culture confl icts, and corporate denial. The competitive myopia. The focus on volume, not profits. Root them out–all of them. Then, instill the good habits your business needs: the habits of sustainable profitability and market leadership. This book shows you how–in detail, from start to finish. Why do so many good companies engage in self-destructive behavior? This book identifies seven dangerous habits even well-run companies fall victim to—and helps you diagnose and break these habits before they destroy you. Through case studies from some of yesterday’s most widely praised corporate icons, you’ll learn how companies slip into “addiction” and slide off the rails...why some never turn around...and how others achieve powerful turnarounds, moving on to unprecedented levels of success. You’ll learn how an obsession with volume leads inexorably to rising costs and falling margins...how companies fall victim to denial, myth, ritual, and orthodoxy... how they start wasting vital energy on culture confl ict and turf wars...how they blind themselves to emerging competition...how they become arrogant, complacent, and far too dependent on their traditional competences. Most important, you’ll find specific, detailed techniques for “curing”—or, better yet, preventing—every one of these self-destructive habits. The “cocoon” of denial Find it, admit it, assess it, and escape it The stigma of arrogance Escape this fault that “breeds in a dark,closed room” The virus of complacency Six warning signs and five solutions The curse of incumbency Stop your core competencies from blinding you to new opportunities The threat of myopia Widen your view of your competitors—and the dangers they pose The obsession of volume Get beyond “rising volumes and shrinking margins” The territorial impulse Break down the silos, factions, fiefdoms, and ivory towers   Reader's Index  Send us your favorite quotes or passages from this book.   About the Author Dr. Jag Sheth is the Charles H. Kellstadt Chair of Marketing in the Goizueta Business School at Emory University. Dr. Sheth is a renowned scholar and world authority in the field of marketing. His insights on global competition, strategic thinking, and customer relationship management are considered revolutionary. Professor Sheth has published more than 200 books and research papers in different areas of marketing and business strategy, many of which are considered classic references. His timely advice promises to aid business leaders looking to develop immediate and long-term strategies for improving their competitive position. Table of Contents Preface Foreword   1 Why Do Good Companies Go Bad? 2 Denial: The Cocoon of Myth, Ritual, and Orthodoxy 3 Arrogance: Pride before the Fall 4 Complacency: Success Breeds Failure 5 Competency Dependence: The Curse of Incumbency 6 Competitive Myopia: A Nearsighted View of Competition 7 Volume Obsession: Rising Costs and Falling Margins 8 The Territorial Impulse: Culture Conflicts and Turf Wars 9 The Best Cure is No Cure at All 10 Endnotes   Index Customer Reviews Write your own online review. Find Items On Similar Subjects Book on Leadership

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