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The End of Change : How Your Company Can Sustain Growth and Innovation While Avoiding Change Fatigue
Peter Scott-Morgan, Erik Hoving, Henk Smit and Arnold Van Der Slot


0071357009
Retail Price: $24.95
LS Price: $0.00


Availability: Out-of-Print

Format: Hardcover, 304pp.
ISBN: 0071357009
Publisher: McGraw-Hill
Pub. Date: July 2000
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Item No: 4855-4


 


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Description and Reviews
From The Publisher:

Peter Scott-Morgan, author of the best-selling, The Unwritten Rules of the Game, and hiscolleagues at Arthur D. Little have discovered that Fortune 500 companies are currently spending twice their profits on change initiatives; yet they are only satisfied with half the results. The obvious question is How can we stop this?

The paradigmshifting answer, based on a six year study of Fortune 500 companies, is: concentrate on maximizing stability within a changing environmentdont fixate on change. This book explains how by developing the six competencies needed to achieve dynamic stability the management stabilizers of strategy, tactics, operations, and the enabling stabilizers of teamwork, quality, and communicationcompanies can avoid being swamped by the disruption of unending turbulence.

Peter Scott-Morgan, author of the best-selling, The Unwritten Rules of the Game, and his colleagues at Arthur D. Little have discovered that Fortune 500 companies are currently spending twice their profits on change initiatives; yet they are only satisfied with half the results. The obvious question is How can we stop this?

The paradigmshifting answer, based on a six year study of Fortune 500 companies, is: concentrate on maximizing stability within a changing environmentdont fixate on change. This book explains how by developing the six competencies needed to achieve dynamic stabilitythe management stabilizers of strategy, tactics, operations, and the enabling stabilizers of teamwork, quality, and communicationcompanies can avoid being swamped by the disruption of unending turbulence.

Like seagulls in a growing storm, companies must become masterful at maximizing stability amid turbulence. Some gulls will struggle to survive. The most skillful will ride the winds, drawing on their experience and applying the techniques perfected in milder weather. These will know best how to anticipate major currents, how to spot and avoid obstacles, how to respond rapidly and vigorously to unexpected updrafts and downdrafts. The less experienced and less skillful will eventually exhaust themselves. We need to learn from the seagulls.

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Reviews

"Change is complex, it's tough, it's unpredictable. This book provides tools, techniques and diagnostics to bring clarity to the complexity. Building on the insights from the "unwritten rules of the game" it shows how the philosophy and tactics of change can be aligned to strategy and context. It's a fresh, insightful read, packed full of words of wisdom and immediate takeaways. A must for any manager who aspires to be a change agent."
—Lynda Gratton, Professor, Organisational Behaviour, London Business School.


"Very timely and practical messages, especially for leaders who want to have result-driven and lasting remedies."
—Daeje Chin, PhD, President & CEO/Digital, Media Business, Samsun Electronics Co.,Ltd.

 

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Table of Contents
Prefacevii
Introductionxi
Part 1:Stability Structures
Chapter 1:The pyramid3
Chapter 2:The cube11
Chapter 3:The cylinder19
Chapter 4:The sphere27
Chapter 5:Shock absorbers35
Chapter 6:Bridging and creeping43
Chapter 7:Surging49
Chapter 8:Matching shock absorbers to the structures55
Chapter 9:Your collection of structures65
Chapter 10:Energia77
Chapter 11:Drawing maps85
Chapter 12:Coco95
Part 2:Strategy, Tactics, and Operations
Chapter 13:Learning about stabilizers111
Chapter 14:Breaking through the thought barrier117
Chapter 15:Sweet dreams121
Chapter 16:The play's the thing127
Chapter 17:It's how you play the game131
Chapter 18:Pattern recognition135
Chapter 19:Navigating in the fog141
Chapter 20:Different tools, different toolboxes147
Chapter 21:Ferrying between thinking and doing151
Chapter 22:Understanding the tactical tools157
Chapter 23:How one telecom used the tools
Chapter 24:Applying tactical tools to the structures171
Chapter 25:Focusing on the destination177
Chapter 26:Radar screens183
Chapter 27:The war room187
Chapter 28:Adapting to stay on course193
Chapter 29:Rapid response capabiliy199
Chapter 30:Matching tools to structures203
Part 3:Teams, Quality, and Communication
Chapter 31:Collaborating for stability through individualism211
Chapter 32:Mirror, mirror215
Chapter 33:Managing the marketplace221
Chapter 34:I got rhythm227
Chapter 35:Matching teams' tools to structures231
Chapter 36:Ensuring performance by allowing mistakes235
Chapter 37:Tweet, tweet203
Chapter 38:Prototypes243
Chapter 39:"Yes, Master"247
Chapter 40:Matching tools to toolboxes251
Chapter 41:Applying the power of the word255
Chapter 42:If the suit fits...259
Chapter 43:Crisis!269
Part 4:The Bigger Picture
Chapter 44:From structure to structure277
Chapter 45:Seagulls in a growing storm295
 
Index299


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