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First, Break All the Rules : What the World's Greatest Managers Do Differently


Marcus Buckingham and Curt Coffman



0684852861
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Format: Hardcover, 271pp.
ISBN: 9780684852867
Publisher: Simon & Schuster
Pub. Date: May 1999

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Description and Reviews
From The Publisher:

Great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. The frontline manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her - they define the right outcomes rather than the right steps; how they motivate people - they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people - they find the right fit for each person, not the next rung on the ladder.
 

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About the Author

Marcus Buckingham graduated from Cambridge University in 1987, with a master's degree in Social and Political Science. During his 17 years with The Gallup Organization, Buckingham helped lead research into the world's best leaders, managers, and workplaces. He drew on this research and used it as the basis for two bestselling books: First, Break All the Rules: What the World's Best Managers Do Differently and Now, Discover Your Strengths, of which he was both the writer and principal author.

A subject of in-depth profiles in The New York Times, Fortune, and Fast Company, Buckingham, now an independent consultant, author, and speaker, is considered one of the world's leading authority's on employee productivity and the practices of leading and managing. He is a member of the Secretary of State Advisory Committee on Leadership and Management. He lives with his wife and two children in Los Angeles.


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Table of Contents
Introduction: Breaking All the Rules
Ch. 1The Measuring Stick
Ch. 2The Wisdom of Great Managers
Ch. 3The First Key: Select for Talent
Ch. 4The Second Key: Define the Right Outcomes
Ch. 5The Third Key: Focus on Strengths
Ch. 6The Fourth Key: Find the Right Fit
Ch. 7Turning the Keys: A Practical Guide
Gathering Force
App. AThe Gallup Path to Business Performance
App. BWhat the Great Managers Said
App. CA Selection of Talents
App. DFinding the Twelve Questions
App. EThe Meta-analysis
Acknowledgments


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