What Management Is: How It Works and Why It's Everyone's Business

Joan Magretta with Nan Stone

Retail Price: $25.00 LS Price: $17.50 You Save: $7.50 (30%) Availability: Usually ships within 24 hours. Format: Hardcover, 244pp. ISBN: 9780743203180 Publisher: Free Press Pub. Date: May 2002 Average Customer Review:

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"This book will help managers in any type of organization, including nonprofits and the public sector, do their jobs better."

—Michael E. Porter, Harvard Business School

Whether you're new to the field or a seasoned executive, this book will give you a firm grasp on what it takes to make an organization perform. It presents the basic principles of management simply, but not simplistically. Why did an eBay succeed where a Webvan did not? Why do you need both a business model and a strategy? Why is it impossible to manage without the right performance measures, and do yours pass the test?

What Management Is is both a beginner's guide and a bible for one of the greatest social innovations of modern times: the discipline of management. Joan Magretta, a former top editor at the Harvard Business Review, distills the wisdom of a bewildering sea of books and articles into one simple, clear volume, explaining both the logic of successful organizations and how that logic is embodied in practice.

Magretta makes rich use of examples -- contemporary and historical -- to bring to life management's High Concepts: value creation, business models, competitive strategy, and organizational design. She devotes equal attention to the often unwritten rules of execution that characterize the best-performing organizations. Throughout she shows how the principles of management that work in for-profit businesses can -- and must -- be applied to nonprofits as well.

Most management books preach a single formula or a single fad. This one roams knowledgeably over the best that has been thought and written with a practical eye for what matters in real organizations. Not since Peter Drucker's great work of the 1950s and 1960s has there been a comparable effort to present the work of management as a coherent whole, to take stock of the current state of play, and to write about it thoughtfully for readers of all backgrounds. Newcomers will find the basics demystified. More experienced readers will recognize a store of useful wisdom and a framework for improving their own performance.

This is the big-picture management book for our times. It defines a common standard of managerial literacy that will help all of us lead more productive lives, whether we aspire to be managers or not.


Reviews

Before they can treat patients, physicians must attend medical school. Before trying cases, attorneys need to pass the bar. But businessmen and managers can work without ever going to business school. It's no wonder they are often lost or unsure when it comes to fundamental management principles. Former management consultant Magretta, with Stone's help, provides these wanderers with a map. In simple, engaging prose, Magretta and Stone, contributor and editor-in-chief, respectively, of the Harvard Business Review, offer an explanation of what a manager does. They logically begin with a description of what's required to be a manager, then explain, generally, how to do it. Along the way, they draw on the lessons of management authorities from Michael E. Porter ("the essence of strategy is choosing what not to do") to Peter F. Drucker ("results are obtained by exploiting opportunities, not by solving problems"), and also quote more tangential gurus, such as Albert Einstein ("not everything that can be counted counts, and not everything that counts can be counted"). The authors do not discuss specifically how to manage people, prepare a budget or deal with shareholders, but that's not their intent. Magretta and Stone set out to provide the overall framework for thinking about how to be a manager, and in that, they succeed. The book also has a useful appendix listing related readings.

—Publishers Weekly Copyright 2002 Cahners Business Information, Inc.

Joan Magretta, M.B.A., Ph.D., is an award-winning contributor to the Harvard Business Review, where she was the strategy editor during the 1990s. Before that she was a partner at Bain & Company, a leading management consulting firm.

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