Know-How : The 8 Skills That Separate People Who Perform from Those Who Don't
Description and Reviews
From The Publisher:
The new grand theory of leadership by Ram Charan . . . The breakthrough book that links know-how—the skills of people who know what they are doing—with the personal and psychological traits of the successful leader.
How often have you heard someone with a commanding presence deliver a bold vision that turned out to be nothing more than rhetoric and hot air? All too often we mistake the appearance of leadership for the real deal. Without a doubt, intelligence, vision, and the ability to communicate are important. But something big is missing: the know-how of running a business—the capacity to take it in the right direction, do the right things, make the right decisions, deliver results, and leave the people and the business better off than they were before.
For well over four decades, Ram Charan has been learning in the most visceral way the underlying reasons why leaders succeed and fail. As one of the most influential advisers to top management teams of leading companies around the world, he has had a front-row seat to observe the cause and effect of leadership practices and behaviors.
Ram Charan's insight into the real content of leadership provides you with the eight fundamental skills needed for success in the twenty-first century:
Know-How is the missing link of leadership. By showing how the eight know-hows link to, interact with, and reinforce personal and psychological traits, Ram Charan provides a holistic and innovative portrait of successful leaders of the twenty-first century.
"This is the leadership book for the new generatin. It's not about climbing to the top of the heap. It's about substance- becoming the kind of leader who makes the right decisions time and time again. If you want to make your business, yourself, and your world better, use this book as your guide."
—Ron Meyer, president and COO, Universal Studios
"If you believe (as I do) that 'leaders are made,' or more precisely, choose to lead and to develop their skills as leaders, then you will find Ram Charan's very practical book on the eight 'know-hows' that are the foundation for leadership performance and success a very worthwhile read."
—A.G. Lafley, chairman and CEO, Proctor & Gamble
"Ram Charan has hit the nail on-the-head by constructively linking personal attributes and business success. His is an important message at an important time for business leaders."
—James McNerney, Jr., chairman, president and CEO, The Boeing Company
"Ram Charan cuts through the fog and 'mystique of the leader' with bold, fresh insights into the real substance of business leadership. What is truly pathbreaking is Know-How's integration of the eight skills for running a business with the personal and psychological traits of the successful leader. It is the must-have book if you want to differentiate yourself from the pack."
—Bill Conaty, senior vice president, human resources, General Electric
"Uniquely Charan. Pactical, insightful, application-oriented and full of wisdom. Read it and then refer to i frequently to enrigh your career. A real treasure."
—Larry Bossidy, retired chairman and CEO of Honeywell International and co-author of Execution and Confronting Reality
"Know-How is the distilled wisdom of one of our era's most insightful business minds. How do you achieve great business performance? Ram Charan knows how."
—Geoffrey Colvin, editor-at-large, Fortune magazine
"What Peter Drucker's The Practice of Management and The Effective Executive were to the 20th century industrial age, Ram Charan's Know-How is to the 21st century global digital knowledge worker age. Brilliant, immensely practical and comprehensive- with almos self evident prophetic wisdom. But, as we all know, what is common sense is seldom common practice."
—Stephen R. Covey, author of The 7 Habits of Highly Effective People and The 8th Habit
"Know-How puts to rest a lot of myths and false assumptions about the job of a leader. In a commonsense, practical way, it provides eight how-tos that are the foundation of leadership. Know-How is a breakthrough book for leaders and those who aspire to a leadership job."
—James M. Kilts, Centerview Partners, former chairman and CEO of Gillette
"Ram has an unparalleled track record of providing executives with compelling yet practical advice on how to succeed in tumultuous business environments. Know-How continues the tradition, defining in detail the performance factors that can give executives a competitive edge no matter how markets evolve."
—Ivan G. Seidenberg, chairman and CEO of Verizon
Send us your favorite quotes or passages from this book.
• "What gets in the way of finding people who can perform is the appearance of leadership." Pg. 1
• "You can’t set goals by looking in the rearview mirror at what was accomplished last year and adjust this year’s numbers accordingly, and you can’t go by what is being projected for the industry or the economy overall. Goals should reflect the opportunities that lie ahead and what is possible for your business as it goes forward." Pg. 189
About the Author
Ram Charan is the coauthor of the bestseller Execution and the author of What the CEO Wants You to Know and many other books. What people throughout the business world acclaim are Dr. Charan’s practicality and the value he provides in helping them solve business problems. There are no high-falutin’ theories that have people scratching their heads and saying, “Wow, that’s really interesting, but what do I do Monday morning”? For Ram, the Monday-morning application of his ideas is the entire ball game and the reason why his teaching is valued at companies like General Electric, DuPont, Verizon, The Home Depot, KLM, Thomson Corporation, and many others.
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