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MBA Arrogance and the Myth of LeadershipPhilip Delves Broughton, author of Ahead of The Curve: Two Years at Harvard Business SchoolWhat business schools can teach is organisational behaviour. They can teach compensation systems and recruitment processes. They can offer classes on cash and non-cash incentives, on training, promotion and the value of a corporate culture. They can offer frameworks for negotiations, strategy decisions and implementing change. But when they bundle this up and call it leadership, they risk leaving their students with the faulty impression that they are now qualified, if not obliged, to go into the world and lead. It breeds the arrogance for which MBAs are mocked.It is the merit of Broughton to remind readers of the problems of surrounding leadership education. He is right. Business schools are best at teaching the competencies that business leaders need when performing their tasks. And at this point in time, they are probably rethinking what that means. Teaching leadership – as in take these classes and read these books and you are a leader – is something else. Broughton correctly asserts that MBA students often walk out into the world thinking that they are uniquely equipped to lead the world. It’s an arrogance that is rarely appreciated in the real world and an approach that does not serve them well in the long-term. Books and lectures do not make you a leader, but they can give you the tools to become a leader through the practice of leadership. They point you in the right direction. They fast-track your awareness. They are extremely valuable but they do not make you a leader. That label is earned, not taught. Broughton states, “Not all MBAs can be leaders, nor need they be. Every business needs followers: people who are good at what they do, who are able to implement the plans laid out by leaders.” Here is where discussions of leadership often derail. Broughton is confusing leadership with position. Position is the brass ring and there are a limited number of those to go around. Most people will to be left out. He’s right. We can’t all have position, but we can all be leaders. Likewise we are all – regardless of our position – followers. The idea that “I’m a leader, not a follower” is a foolish notion and belies the ignorance of what leadership really is by anyone who states it. Leadership is intentional influence. Basic to a proper understanding of leadership is the understanding that leadership is not position and does not make you a leader. There was a time when management was just management, the science of providing organisational support for innovators and salespeople to win customers and revenue.No, business schools need leadership courses. They just need better ones. They need courses with a proper emphasis about leadership. I appreciate his phrasing – “this super-sizing of management” – but management and leadership go together. They are often separated so that we can, by pulling them apart, see how they fit together. We need both and we need to be practicing both. One is not better than the other. A good leader manages. A good manager leads.
Posted by Michael McKinney at 10:50 AM
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Comments
Very good article that succinctly describes the issue. Leadership is "caught" more than "taught". Today we need less "books and classes" and more passion and leadership. MBAs are good, in that they help provide the tools and information to lead. But, like anything else, the tools and information, improperly used, do not make you a leader!
Posted by: Bill Wallace | March 23, 2009 03:38 PM
Dear Michael: As usual, you have caught the crux of the debate. Leadership is not a position, rather, it is a philosophy of action which compels a person to do what must be done, often with a sense of purposeful resolve that leads others to reflect. It might be the receptionist who finds a way to prioritize the incoming calls with a finesse that leaves every caller assured that they are be respectfully being attended too.
I am often amazed how companies fail to understand that the first call could be the last. Leadership, like opportunities abound whenever we make a effort to excel at taking responsibility for a situation by our individual actions. Sadly, we have witnessed such a dissolution in leadership because of the notion that followership means merely taking orders, doing what your told, relinquishing your responsibility. Really, followership is the beginning of the leadership process and when not acted out correctly then the end of the leadership process as well. The aggregate failure in leadership has led to a diminution of responsibility for how things have really occurred. To few are taking any responsibility in how the problems have come about turning to others in disbelief unwilling to accept any contribution to it, often quick to condemnation and rightfixing blame. Leadership is not a single position at the top. If you observe a triangle, you will see that their are points at all 3 sides, and leadership is required at all, not just the supposed top.
Posted by: Matthew Laos | March 23, 2009 11:24 PM
Good post Michael, thank you.
I agree we need both management and leadership, and neither is a pre-requisite for the other. A good manager starts leading by managing well.
Sadly, many "schools" are essentially selling MBAs to the highest bidder and devaluing their reputations in the process. They need to stop looking at the short-term profit and show a little visionary leadership of their own.
Craig
Posted by: Craig Sellars | March 24, 2009 08:23 AM
Yes, thoughtful piece, Michael. Perhaps the witnessing of financial giants falling and the global economy careening have taught "leaders" that leadership does not mean leading in place. Hands-on management and empowering those around you to lead and manage magnify a true leader's abilities. There's no more hiding behind the curtain or CEO desk. The public, investors and other stakeholders are demanding more transparency, accountability and out-in-front conversations with leaders in both business and government. And that's flustered more than a few folks in the C-suite who got caught up in "position" and lost sight of managing their organizations.
My guess is that with changing times, some schools are trying to keep pace developing programs that can inform students about what leadership really requires in today's world. Titles don't convey leadership; nor do degrees. But I'm hopeful that more schools get that now and are working to embed a more management-based, skill-based approach into their programs.
Posted by: Michele Nix | March 29, 2009 08:25 AM
There are actually two issues here. At the risk of pouring gasoline on the fire, let me offer a non-politically-correct opinion first.
If the definition of "leader" is "one who has followers," then leadership is indeed a position. If you are put in a position of leadership, you will have followers. They will observe you. They will modify their behavior based on what you say and do. The question is not whether or not you are a leader, the question is whether you'll be any good.
The other issue is how we develop leaders. The best model I've seen is the apprenticeship model. You learn 20 percent or so of what you need from books and classes and mentors. You learn the rest by doing. If we can accelerate your feedback loop, we can accelerate your development. If we can offer you development opportunities, we can accelerate your development.
MBA programs can help this process by preparing students for it. So far they keep looking for new ways to teach leadership. They should be looking for new ways to facilitate learning leadership.
Posted by: Wally Bock | March 30, 2009 02:57 PM
Wally, maybe we should define follower? I agree that a leader is one who has followers and a bad leader is still a leader, but could I have "followers" that are not really following? Might I just be kidding myself because of my title or position? Or could I be merely managing them? I've seen "positional leaders" that are indistinguishable from than the "followers" they are to leading, except that they have a title. And how many times have you heard, "I can't get them to follow me." Followers may come with the title but they have to be earned.
Joseph Rost suggested that perhaps we should use the word collaborator to properly define the role.
Posted by: Michael McKinney | March 30, 2009 04:16 PM
I use the term "follower" as the name for people who modify their behavior based on what you say and do in the work environment. Because so much discussion of leadership involves leadership as a moral position instead of a kind of work, the language has gotten very muddied.
Posted by: Wally Bock | April 1, 2009 06:55 PM
Congratulations! This post was selected as one of the five best independent business blog posts of the week in my Three Star Leadership Midweek Review of the Business Blogs.
http://blog.threestarleadership.com/2009/04/01/4109-midweek-look-at-the-independent-business-blogs.aspx
Wally Bock
Posted by: Wally Bock | April 1, 2009 06:57 PM
Great article. To me, the definition of a leader is not nearly as important as the necessary attributes required to be a great leader. If I could add my two cents worth (sorry, I can't help myself) I believe there are two key attributes that the very best leaders all seem to have (no, an MBA is not one of them):
1)-People Leadership. These are skills that enable a leader to build a team, maintain a team, and know how to get the most out of the team at the individual and team level. These skills are not typically endowed from an MBA program. It is also the realm where the leader knows how to manage pride and leverage the talent on the team. Many of these skills can be learned, and are often learned on the job.
2)-Intellectual Leadership. Really understanding the product(s) of the business at various levels. Understands process leadership. Understands the customer. Here the MBA helps but again is not required. Fundamental knowledge of how to get a product out the door selling at the highest amount of revenue at the lowest amount of cost, and providing the tools for the business team to accomplish this is the realm here. Here again, many of these skills can be learned.
Show me a leader with these two attributes and I'll show you a world class leader by any definition.
By the way, I've really enjoyed these articles and those who've commented.
Posted by: Michael JJ | April 6, 2009 05:25 PM