Is Your Problem Self-Correcting?

From the Pick Your Battles Department comes some well-phrased, good advice from Bryan Hurlbut from his book Making It Count. I’ve adapted a few excerpts to give you the main idea:

With so many battles raging around us, it’s important to realize our limitations. We deal with other’s emotions and our emotions; we deal with coworkers’ inadequacies and our own inadequacies; we deal with abused authority and our own frustrations with abused authority. There are so many opportunities to become frustrated, disheartened, exasperated, angry and dejected that we really don’t need to go looking for things to add to our emotional and professional plates.

Because these stressors are so prevalent, we can’t carry all of them or we’ll break. So, how do you keep the stressors down to a minimum, increase your productivity and keep yourself out of trouble with your boss all at the same time? Evaluate the situation and ask yourself this question, “Is this self-correcting?” If the answer is “yes,” ten you have discovered one more key to unlocking yourself from a heavy burden.

How many times have you run across experiences that were so extremely frustrating that you wanted to retaliate but felt the prison term wasn’t worth the effort? You can see the problem, you can see the proposed solution won’t work, and yet, no one will listen to you. Then, to add insult to injury, the problem that will arise by following this so-called solution directly affects your area of concern. That means you will be the one having to clean up the mess in the end. As frustrating as this my be, you must realize that no matter how hard you try to fight the process, you are destined to lose because the political waters you are skiing in are shark-infested, and the only people who have the shark repellant are too busy steering the boat into the most beautiful sunset they have ever imagined. So now you are faced with a dilemma. You ask yourself, “Do I continue to fight and possibly sacrifice my position and future with my employer? Or, do I calmly vocalize my concerns, go along for the ride (knowing that it’s going to be inconvenient) and just do as I’m told, hoping that sooner or later management will se that this solution is as futile as I had suggested?” To answer this question, first ask yourself, “Is this self-correcting?” It is it self-correcting, you’re done. Consider it job security.

Keep in mind too, that from time to time you will be the one with the “brilliant” solution that proves to be defective or your assessment of someone else’s solution is wrong and it may just be the thing that works. So don’t sabotage the situation. He cautions, “Don’t walk through the situation constantly trying to prove that you are right and others are wrong. When the decision is made, try with all your might to make it work, and if it fails, you will have no regrets. Equally as important, you have proven yourself to be a team player who is not a spoiled child and who can continue to bring great value to an organization even when you don’t get your way.” Well put.

Most problems do correct themselves. If the damaged caused by the solution isn’t irreparable, give it time and move on.

He has written up a lot of good advice in this little book that will help you leave a situation better than you found it and here is one more to keep in mind: You are not responsible for what you say; you’re responsible for what people hear. Good material.

Related Posts:
  Focus on the War, Not the Battle
  A Pyrrhic Victory

Posted by Michael McKinney at 10:52 AM
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Out of Context: Great Followership Is Harder Than Leadership

"It’s no surprise that books on leadership, promising to revel the secrets of countless football coaches and historical figures as disparate as Moses and Attila the Hun, outnumber those on followership several thousand to one. After all, leadership is the prize that ambitious men and women have struggled and even died for at least since Alexander the Great. Whether the field is politics, business, science, or the arts, leaders are at the center of the action, the envied if not enviable stars whose lives seem to burn a little brighter than our own. We aspire to their power and its perquisites even as we take unseemly pleasure when one of them stumbles and falls. Indeed, the moment when each of us realizes he or she is mostly a follower, not a leader, is a genuine developmental milestone; who forgets that painful leap over the line of demarcation between the boundless fantasies of childhood and the sober reality of an adulthood in which we will never quite become the god we hoped to be?"

Posted by Michael McKinney at 06:50 AM
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Fortune: The Best Advice I Ever Got

Fortune magazine asked 19 people for the best advice that most influenced their lives. Here are several excepts from that feature:

General David Petraeus: Commanding general, multinational force – Iraq
The bottom line is that seriously bright folks thought very differently about important issues, and the debates on various topics were wonderful. All in all, in fact, the experience was invaluable. It may sound trite, but experiencing that not everyone saw the world at all remotely the same was good preparation for many of the experiences I've had since then.

Indra Nooyi: Chairman and CEO, Pepsico
Whatever anybody says or does, assume positive intent. You will be amazed at how your whole approach to a person or problem becomes very different. When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed. Your emotional quotient goes up because you are no longer almost random in your response. You don't get defensive. You don't scream. You are trying to understand and listen because at your basic core you are saying, "Maybe they are saying something to me that I'm not hearing." So "assume positive intent" has been a huge piece of advice for me.

Sam Palmisano: Chairman and CEO, IBM
I've noticed that some of the most effective leaders don't make themselves the center of attention. They are respectful. They listen. This is an appealing personal quality, but it's also an effective leadership attribute. Their selflessness makes the people around them comfortable. People open up, speak up, contribute. They give those leaders their very best.

Tony Robbins: Performance coach
Jim Rohn, a personal-development speaker, said, 'Tony, think about it this way. If your worst enemy drops sugar in your coffee, what's going to happen to you? Nothing. But what if your best friend drops strychnine in your coffee? You're dead. You have to stand guard at the door of your mind."

What’s the best advice you ever got?

Posted by Michael McKinney at 12:23 AM
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Learning Leadership the Hard Way

Innovator and leader, Dov Frohman asserts that leadership must be learned the hard way—by doing it. In Leadership the Hard Way, Frohman likens the situation confronting today’s leaders to a pilot flying through a thunderstorm.

“It is precisely these forces of increased turbulence that have fueled the growing preoccupation with leadership. In such an environment, leadership isn’t a luxury. It’s a matter of survival! Yet the very forces that make leadership more critical also make teaching it virtually impossible. What it takes to lead an organization through that turbulence isn’t simple or straightforward. There is just too much uncertainty. And it takes personal courage. You don’t really know what you will do at the moment of truth. No matter how much training you have (or how many leadership books you have read), nothing quite prepares you for that moment when you enter the eye of the storm!”

He believes this means embracing turbulence and crisis, not avoiding it. It means “flying through the thunderstorm.” While there are basic principles to leadership, Frohman says “there are no simple recipes. Until you have lived it, you don’t really know how to do it.”

If you are going to learn to lead, you must develop a “particular frame of mind, a distinctive way of perceiving and acting. You must free yourself from habitual ways of looking at things, cultivate an independent and questioning perspective, and be ready to embrace alternative and counterproductive points of view.”

Frohman offers four resources that aspiring leaders can use to learn how to lead:

1. Stay True to Your Passion. No leader can be effective who does not identify 100 percent with the organization’s mission. Because this identification between leader and organization is so important, it’s critical for you as an aspiring leader to identify your passion – what really drives you – and to stay true to that passion through the course of your career. If you do, you will find that this passion is a powerful resource for guiding you through the challenges of leadership the hard way.

2. Get An Invisible Mentor. No aspiring leader has to wait to be assigned a mentor. Choose and invisible mentor, someone whose behavior you study from afar. Choose someone whose leadership style you relate to and admire. Study that person closely.

3. Become a Reflective Practitioner. A term coined by organizational theorist Donald Schön in his 1983 book, a reflective practitioner is one who systematically reflects on one’s own experiences. It’s the kind of learning that happens in the moment. Build systematic reflection into your everyday activity.

4. Learn From Your People. A close relationship with your people can give you a tremendous resource for bootstrapping you r leadership capabilities. There are a variety of ways to develop that close bond – be present in the organization, don’t be afraid to expose one’s own mistakes to the organization, welcome dissent, and use your own behavior strategically. Aspiring leaders should get in the habit of thinking of their actions as a form of communication.

Posted by Michael McKinney at 04:01 PM
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Leadership Books: May 2008

Here's a look of some of the best leadership books to be released in May.

  It's Our Ship: The No-Nonsense Guide to Leadership by Captain D. Michael Abrashoff
  Good Guys and Bad Guys: Behind the Scenes with the Saints and Scoundrels of American Business (and Everything in Between) by Joe Nocera
  Why Work Sucks and How to Fix It: No Schedules, No Meetings, No Joke--the Big Idea That's Already Transforming the Way We Work by Cali Ressler and Jody Thompson
  The Pixar Touch: The Making of a Company by David A. Price
  A Global Life: My Journey among Rich and Poor, from Wall Street to the World Bank by James D. Wolfensohn

Posted by Michael McKinney at 10:58 AM
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