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« What Should I Be Thinking About? | Leading Blog Main Page | It's Not About Me?!? » 08.13.07
Dilenschneider: Power and InfluencePublic relations guru Robert Dilenschneider’s excellent new book, Power and Influence: The Rules Have Changed, is worth your time because it is filled with a lifetime of wisdom about how to get along with others—a skill that is at the heart of leadership. He presents ten rules to think about and apply variously to your own situation. I think the most important ideas coming from these rules revolve around how to adapt to your changing world and situation, the importance of knowing how to be relentless and the need for civility and humility.Rule Four is Seize the Opportunity in Every Crisis. All of us experience some crisis of one form or another, at any given moment in our lives. The big question is how we handle it. Dilenschneider writes, “The ability to survive in an uncertain time is critical…. [A] big part of power lies in knowing the moment to move. It’s not being all over he place all the time; it’s knowing that one critical instant to move, taking action, and getting the result.” He asked his friend, power player Alan Goodman how he viewed power players and their ability to respond to a crisis: They are not impressed with power, and they are not concerned with power. They are concerned with ideas and impact. To me, that’s the biggest lesson I’ve learned from the people I’ve met. Their focus, and the focus of any of us that are lucky enough to lead an institution, has got to be what you do with it. How you make the world less dangerous, how you make your community a better place, how you energize people to get their ideas, because you don’t have all the ideas yourself. The best leaders focus on getting the best ideas and then doing something with them.Here’s a few other lessons from Dilenschneider: LESSON: For a power player, it’s important to reach out to the shoeshine boy as well as the CEO. In fact, sometimes it’s more important to reach out to the shoeshine boy so that the CEO sees that you’re a person of the people, a person who’s generous, who’s humble, who’s willing to do outreach. LESSON: What is it like to be with these men and women of power? With the best of them, it is terrific because they are essentially humble people who understand their own shortcomings. LESSON: Keep your friendships, nurture them, and don’t expect anything in return. At the same time, when someone else has a problem, help that person instead of shying away from him or her. Most people tend to look at people with problems and say, “I want to avoid those people.” The time to go to people is when they’re down and out. They are unlikely ever to forget your goodwill.
Posted by Michael McKinney at 10:58 AM
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Comments
All business transactions boil down to human relationships. Therefore, fostering good relationships at all levels simply makes good business sense. However, if your sole reason for building relationships is to get something out of it, don't bother. Sincerity still counts; always will.
Posted by: Gary Bradt | August 13, 2007 12:13 PM
Great point Gary. I agree that we need to ensure that we don't have the mentality of what can I get out of this relationship. Rather, I believe that we need to be mindful of ensuring that we create value for others. In other words, "What are those within my sphere getting out of their relationship with me?" An honest look can help us to make necessary changes in order to serve the needs of others. This is usually tied to our strengths. Example: I am passionate about learning; therefore, I'm always passing on articles or books that I think might be of benefit to others in my sphere. The flipside would be taking the time to consider their "language of love" and respond accordingly. Our love language is what we deem as creating the most value to us. Attempting to tap someone’s love language, it could fall in a category that is not your strength or keen interest (cooking, animals, hiking, antiques, etc.).
Personally I stick to my area of strength and interest—when my strength intersects a need within my sphere, then I act quickly to meet that need. For the special occasions that demand a greater sacrifice on my part in order to demonstrate my affections for that person, I will employ what I know to be their language of love.
Blessings,
Brian Francis Hume
Posted by: Brian Francis Hume | August 14, 2007 07:00 AM
Gary and Brian thanks for the comments. They reflect the need to have a sincere outgoing concern for others. I think it gets to the source of where lasting power really comes from. As Dilenschneider indicates, if you do things for manipulation or gain, it will eventually bring you down.
Posted by: Michael McKinney | August 14, 2007 08:57 AM
I am both intrigued and a bit jolted by the lessons listed above. I am still going to read the book but one of the lessons above just poked me too much to ignore. It was this quote: "In fact, sometimes it’s more important to reach out to the shoeshine boy so that the CEO sees that you’re a person of the people, a person who’s generous, who’s humble, who’s willing to do outreach." In my gut I know that authentic leaders do their work without concern for who maybe watching them. It is about the service of others not the audience. Perhaps authentic leaders do their best work when no one is looking.
Posted by: Sue Melone | August 14, 2007 12:56 PM
Thanks for the comments. I plan to purchase a copy of the book. Of the lessons you listed above, the final idea on helping others when they experience a problem struck a chord. Sometime ago, I watched a peer "go up in flames" over a honest mistake with a project. I'm embarrassed to admit, but
we avoided him and his problems (work and home) -- till things had blown over.
I made a huge leap in the area of leadership when I apologized to my peer, and vowed to stick with others when they experience problems.
Posted by: Ron Bland | August 14, 2007 10:24 PM
Thanks Ron. I really appreciate your comment. Having been on both ends myself, I know it is an easy thing to do - sometimes because we just don't know what to do - but it's not very helpful and often damaging when you're on the receiving end. May we all handle it the way you did.
Posted by: Michael McKinney | August 16, 2007 01:30 PM