Retail Price: $19.95 LS Price: $11.97 You Save: $7.98 (40%) Availability: Usually ships within 24 hours. Format: Hardcover, 235pp. ISBN: 9781932627114 Publisher: Personal Strengths Publishing Pub. Date: February 4, 2011 Average Customer Review:

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Have a Nice Conflict is a story of finding success & satisfaction in the most unlikely places. The book follows the journey of John Doyle, as he fights to save his relationships and rescue his sinking career. After years of success, John's losing his best people and being passed over for promotions. At the suggestion of his eccentric client and mentor, John finds himself chasing the unconventional Dr. Mac around the city in a quest to discover how his personal style and response to conflict may be at the heart of the problem in all his relationships—both at work and at home.

Employing the research of pioneering psychologist, clinical therapist, and educator Dr. Elias H. Porter (1914 - 1987), the authors reveal a relational approach to interpersonal conflict that consistently leads to better results, stronger relationships, and a reinforced sense of self-worth for all involved.

In telling the story of John Doyle, Have a Nice Conflict gives us an everyman who faces the same conflicts—large and small—that each of us experience every day at home and in the workplace. Enter Dr. Mac, a combination of Marley's ghost, Yoda, and Peter Drucker to guide John—and us—through critical lessons in how to recognize, categorize, and deal with these conflicts. Within the context of an easy-to-read, enjoyable story, the authors provide valuable lessons that everyone who manages or works with people should know. "

—Mark Allen, Ph.D., Professor, Pepperdine University, Graziadio School of Business and Management, Author of The Corporate University Handbook

“Finally – a clear and extremely enjoyable way to learn effective and practical techniques to improve all of your relationships. You will learn how to communicate in a way that achieves the results you desire.”

—Jacob C. Reinbolt, Intellectual Property Partner, Procopio, Cory, Hargreaves & Savitch LLP

“A great introduction to knowing yourself and collaborating effectively with others. It’s also a good read; you won’t be able to put it down.”

—Michael Maccoby, Ph.D., Author of The Leaders We Need and What Makes Us Follow and Why Work?

“Turning conflict into opportunity is a blend of skill and art best not left to learning by trial and costly error. I found myself putting the insights to use the same day I read the book!”

—Ron Campbell, President, Center for Leadership Studies, Situational Leadership

“This book gives a positive and easy to remember method for dealing with conflicts, both large and small.”

—Peggy Thurmond, Ed.D., CPA, Financial Consultant, former CFO, McGladrey Capital Markets

“Conflict: if you want to recognize it sooner, resolve it quicker and get better results—read this book!”

—Chuck Maisch, President, Süd-Chemie Inc.

“Have a Nice Conflict captures the music, drama, and humor of real-time conflict and is a road map for how to manage and avoid the conflicts we find ourselves in every day.”

—Hile Rutledge, Chief Executive Officer, OKA, Author of Type Talk At Work and Reversing Forward

“The best learning comes from stories. And this is a story you will not want to put down.”

—Susan M. Hahn, PCC, President, Swan Consulting Group, Inc., Author of Through the Eyes of Those Who Know, Coauthor of The Spirit of Women Entrepreneurs

Tim Scudder, is the President of Personal Strengths Publishing, Inc. and has consulted with the organization development, training, and human resources departments of many corporate, government, education, and not-for-profit organizations. Michael Patterson, is the Vice President of Business Development for Personal Strengths USA. Mike began his career as an U.S. Army officer and then spent 20 years in a variety of sales, marketing and training roles in the pharmaceutical industry. Mike is also an adjunct professor teaching in the doctoral program at Pepperdine University's Graduate School of Education and Psychology. Kent Mitchell is the Vice President of Communications for Personal Strengths USA and is a produced and award-winning playwright and copywriter.

	Introduction	xi
	John Doyle's Story	1
	John's Notebook	200
	Dr. Mac's Statement of Philosophy	216
	References	222
	Character Assessment Results	225
	Continuing the Journey	232

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