The Change Cycle: How People Can Survive and Thrive in Organizational Change

Ann Salerno and Lillie Brock

Retail Price: $19.95 LS Price: $13.57 You Save: $6.38 (32%) Availability: Usually ships within 24 hours Format: Paperback, 199pp. ISBN: 9781576754986 Publisher: Berrett-Koehler Publishers Pub. Date: June 1, 2008 Average Customer Review:

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• Offers a clear, powerful, well-developed, and easy-to-understand model for predicting people's behaviors, thoughts, and feelings in organizational change
• Has been successfully taught worldwide to thousands of professionals over the past fifteen years
• Includes tools, exercises, and case examples to help readers recognize and understand each of the six stages of change

Dealing with organizational change is about getting through the emotion and commotion with minimal damage to your blood pressure, career, relationships, and confidence. In The Change Cycle, Ann Salerno and Lillie Brock help readers cope by explaining the six predictable and sequential stages of change—loss, doubt, discomfort, discovery, understanding, and integration—and offer examples, tools, and success strategies so you can move resourcefully through each stage.

Each chapter focuses on a single stage of the Change Cycle, described in a lively, informal style peppered with frequent humor. Utilizing stories and essays about the ways people, departments, and teams have successfully dealt with challenges, Salerno and Brock offer examples, tools, and success strategies so individuals at all levels will know what to expect from themselves and others and will be able to resourcefully move through each stage.

Based on the authors’ fifteen years of experience in hundreds of companies and government agencies worldwide and firmly grounded in recent discoveries in social psychology and cognitive neuroscience, The Change Cycle will help readers at all levels take responsibility for how they react and respond in a changing work environment.

Ann Salerno and Lillie Brock are cocreators of The Change Cycle Series, available via CCMC Inc., an international training and development company based in Washington, DC, and Durban, South Africa

	Preface	ix
	Introduction: Change@Work	1
1	What’s the Worst That Could Happen? Stage 1: Moving from Loss to Safety	27
2	Facts Over Fiction Stage 2: Shifting from Doubt to Reality	53
3	Taking Charge of Now Stage 3: Going from Discomfort to Motivation	77
4	Decide,Then Take Your Best Step Stage 4:Trekking from Discovery to Perspective	101
5	Making Sense of What Was and What Is Stage 5: Understanding the Benefits	127
6	Change Moves Me Stage 6: Experiencing Integration	151
	Conclusion: Change Beliefs	171
	Index	177
	Acknowledgments	195
	About the Authors	197

Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions