Retail Price: $25.00 LS Price: $17.00 You Save: $8.00 (32%) Availability: Usually ships within 24 hours Format: Hardcover, 128pp. ISBN: 9781422179710 Publisher: Harvard Business School Press Pub. Date: September 3, 2008 Average Customer Review:

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Does your organization have a true sense of urgency?

True urgency is a gut-level determination to move and win, now.

Its practitioners are unusually alert. They come to work each day determined to achieve something important, and they shed irrelevant activities to move faster and smarter. Those with a sense of true urgency are the opposite of complacent—but they are not stressed-out, anxious, generating great activity without much productivity. Instead, they are moving boldly toward the future—sharply on the lookout for both hazards and opportunities that change brings.

Bestselling author and business guru John Kotter shows what a true sense of urgency really is, why it is becoming an exceptionally important asset, and how you can create and sustain it within your organization—starting today.

Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide.

Now, in Urgency, Kotter shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change.

Why focus on urgency? Without it, any change effort is doomed. Kotter reveals the insidious nature of complacency in all its forms and guises.

In this exciting new book, Kotter explains:

• How to go beyond "the business case" for change to overcome the fear and anger that can suppress urgency
• Ways to ensure that your actions and behaviors -- not just your words -- communicate the need for change
• How to keep fanning the flames of urgency even after your transformation effort has scored some early successes

Written in Kotter's signature no-nonsense style, this concise and authoritative guide helps you set the stage for leading a successful transformation in your company.

John P. Kotter is Konosuke Matsushita Professor of Leadership, Emeritus, at Harvard Business School, and is widely regarded as the world's foremost authority on leadership and change. His has been the premier voice on how the best organizations actually do change.

	Preface	vii
1	It All Starts With A Sense of Urgency	1
2	Complacency and False Urgency	19
3	Increasing True Urgency One Strategy, Four Tactics	43
4	Tactic One Bring the Outside In	67
5	Tactic Two Behave With Urgency Every Day	101
6	Tactic Three Find Opportunity in Crises	125
7	Tactic Four Deal with NoNos	151
8	Keep Urgency Up	175
9	The Future Begin Today	195
	About the Author	201

Leading Change
Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions
Force for Change: How Leadership Differs From Management