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The Engagement Equation: Leadership Strategies for an Inspired Workforce
Christopher Rice, Fraser Marlow and Mary Ann Masarech


9781118308356
Retail Price: $27.95
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Format: Hardcover, 306pp.
ISBN: 9781118308356
Publisher: Wiley
Pub. Date: October 9, 2012

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Description and Reviews
From The Publisher:

You don't need to see any metrics to know whether your employees are engaged. You can feel it the moment you walk into your office, your store, or your worksite. Eventually, a general malaise and complacency can creep into your bottom line through slower time-to-market, lower productivity, rising absenteeism, and even increased accidents. But every organization that is willing to make a commitment can turn it around. When you build—and sustain—a culture of high engagement, you'll create the strongest competitive advantage you have.

Full employee engagement represents an alignment of maximum satisfaction for the individual with maximum contribution for the organization. The Engagement Equation explains the drivers of employee engagement, and how you can use improved engagement to execute strategy, reduce costs, and meet your organizational goals.

pragmatic advice drawn from working hands-on in developing professionals around the world, you'll learn how to:
  • Plan and execute a sustainable organization-wide engagement initiative
  • Turn employee engagement into a shared responsibility and daily priority
  • Take control of your own engagement so that you can inspire others
  • Open communication channels between managers and employees
  • Build a culture to fuel engagement, and then protect it fiercely
Turning the tide on employee engagement won't be easy. But if you're willing to commit, The Engagement Equation shows you the way.



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Reviews

"A thorough and helpful review of what engagement really means, how it evolves, and the leadership that it requires, written in clear and practical terms by three highly experienced consultants."
—ROB GOFFEE, Professor of Organisational Behaviour, London Business School


"This book is full of insights and actions appropriate for today's generation of work and workers. It strongly advances the fundamental ideas upon which Buck and I founded BlessingWhite. Thanks for writing so clearly about the why and how-to of the engagement equation."
—TOD WHITE, PHD, cofounder, BlessingWhite, Inc.


"Employee engagement is a global business strategy. Companies throughout the GCC and Middle East will benefit from the innovative ideas described in this book."
—SALEH HUSSIN FADAQ, Director of Capital Development Center, Abu Dhabi Judicial Department


"BlessingWhite's book on employee engagement provides practical guidance and tips for organizations to incorporate into their talent management strategies. With this research, companies can move beyond simply measuring engagement. It will help them better align employees with management's goals and improve communication throughout the company. These all contribute to higher levels of business performance."
—DAVE DeFILIPPO, Chief Learning Officer, BNY Mellon Asset Management


 
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About the Authors

CHRISTOPHER RICE is the President and CEO of global consulting firm BlessingWhite, which helps create high-performance cultures that drive results and reinforce organizational values. Recognized in each of the last two years as a "Top 100" thought leader by Leadership Excellence, Chris's expertise is regularly featured in business and human capital media.

FRASER MARLOW is the Vice President of Marketing & Research at BlessingWhite. He leads the team that conducts and publishes regular research on workplace issues.

MARY ANN MASARECH is the employee engagement practice leader at BlessingWhite. She translates research insights into pragmatic development tools and content that are currently in use at hundreds of organizations worldwide



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Table of Contents

 
Preface: Standing on the Shoulders of Giants: The Legacy of Buck Blessing and Tod White
Acknowledgements
 
1What is Engagement Anyway
2The 5 Levels of Engagement
3Global Insights and Macro Trends
4Shared Accountability & Daily Priority
5A Dead Battery Can’t Jumpstart Another
6Culture
7Seems Kind of Obvious: Align Your Employees!
8Dialogue and Empowerment Trump Action Planning
9Career Development
10Measuring ROI
11The Good, The Bad & The Ugly of Engagement Surveys
12A Roadmap
 
Appendix: 10 Actions for Becoming a Coach
Endnotes
Index



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