The Personal Credibility Factor: How to Get It, Keep It, and Get It Back (If You've Lost It)

Sandy Allgeier

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Build the Strong Personal Credibility You Need to Live a Truly Great Life

• A complete plan for earning the trust and confidence of those around you
• Learn the three secrets of personal credibility…and seven powerful ways to enhance it
• Bring new authenticity and transparency to all your personal interactions

Can you be trusted? Right now, someone is asking that question. If they decide to trust you, they’ll work with you, care about you, open up to you…help you live a more successful, more fulfilled, happier life. If not, you’re on your own… This book reveals the secrets of gaining the personal credibility that makes trust possible. It’s about tearing down the “human invisible fence” that warns people away from you. It’s about sending the right signals…and not sending the wrong ones. It’s about restoring the trust you may have already lost. There’s no fakery here: In the long run, you either earn trust or you don’t. This book will help you earn it.

You’d trust your life with some people. Others, you wouldn’t trust for an instant, even when the stakes are low. Why? What builds the personal credibility that some people simply exude? What do they do differently? This book shows you—and teaches simple techniques for building your own personal credibility, the #1 factor in earning trust and achieving success. Leading speaker and coach Sandy Allgeier begins with a set of powerful stories that demonstrate how personal credibility is earned—and how easily it can be destroyed. She illuminates three crucial secrets of personal credibility, and then shows how to tear down your “human invisible fence” and bring more authenticity to all your interactions. Allgeier concludes with seven specific steps you can take every day to increase your personal credibility—or rebuild credibility you’ve already lost.

• What your smallest daily actions are saying about you
How people are deciding whether to trust you—every day, every minute

• Why power, position, and status are irrelevant to personal credibility
How to achieve strong personal credibility no matter who you are or what you do

• Earning the trust of those who disagree with you
How to suspend judgment, really listen, and earn respect

• Stepping up with credibility
Seven steps to deepen your personal credibility in all your interactions

Sandy Allgeier, SPHR, is a speaker, consultant, trainer/facilitator, and coach who helps organizations maximize their human resource potential. Before launching her consulting business in 2000, she had 25+ years’ experience in HR, rising to SVP of HR at a major provider of assisted living services, with responsibility for over 7,000 employees. Allgeier contributed to the book Conversations on Success, Volume 7 (Insight, 2005), which also featured Stephen Covey and Dr. Denis Waitley. She earned the 1999 Award for Professional Excellence from SHRM’s Louisville, Kentucky chapter and was selected as faculty member and facilitator for SHRM’s HR Generalist Certificate and Recruitment and Retention Certificate Programs.

	Introduction
	Part I: The Three Secrets to Personal Credibility
1	Secret #1: Forget Power, Position, Status, and Other Such Nonsense
2	Secret #2: I Can See Right Through You
3	Secret #3: The Decision to Suspend Judgment
	Part II: Stepping Up with Credibility: Seven Steps to Influence Credibility
4	Step #1: Know Your “Stuff”
5	Step #2: Keep Commitments
6	Step #3: Honor Confidences and Avoid Gossip
7	Step #4: Know Yourself–the Good, the Bad, and the Ugly!
8	Step #5: Choose to Value Others–the Good, and Yes, Even the Bad and the Ugly!
9	Step #6: Ask More and Listen Most
10	Step #7: Create Credible Interactions
	Part III: Face the Truth and Begin Anew
11	The Truth Shall Set You Free–When You Avoid Truth Traps!
12	Credibility: I’ve Lost It–Can I Rebuild It?
13	Rebuilding: One Step at a Time

Credibility: How Leaders Gain and Lose It, Why People Demand It • Revised Edition