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Description and Reviews  Reader's Index  About the Author  Table of Contents  Customer Reviews  Find Similar Items See Also:  Business SITE INDEX LeaderShop: Main Page Title Index A-K Title Index L-Z Becoming a Leader Biography Business Family Life Harvard Business School Press Personal Development Reference Browse by Author Fax Order Form Privacy Shipping ---------------------- LeadershipNow: Main Page LeadingArticles LeadingBlog LeadershipMinute LeadingThoughts ---------------------- Contact Us: Communicore Secure Online Ordering Guaranteed!		Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen Michael A. Roberto Retail Price: $27.99 LS Price: $19.03 You Save: $8.96 (32%) Availability: PREORDER This title has not yet been released. You may pre-order it now and we will deliver it to you when it arrives. Format: Hardcover, 224pp. ISBN: 9780131568150 Publisher: FT Press Pub. Date: February 20, 2009 Average Customer Review:   Order This Book!   Secure Order Guarantee Item No: 9780131568150 Description and Reviews From The Publisher: Uncover Your Company’s Emerging Problems–and Solve Them Before They Explode into Disaster How to become a world-class problem-hunter...and why you must “Connect the dots”: Uncover the hidden patterns that could mean big trouble By the best-selling author of Why Great Leaders Don't Take Yes for an Answer Tired of “fighting fires”? Start “detecting smoke”–so you can fix your company’s problems before they erupt into crisis! Face it: Your most dangerous problems are the ones you don’t even know about. Know What You Don't Know will help you hunt down those hidden, festering issues: the ones that could destroy your organization if you don’t discover them soon. Michael A. Roberto teaches the seven skill sets you need to become a world-class “problem hunter.” Roberto shows leaders how to get past dangerous information “filtering”...watch how people behave, not just what they say...pick meaningful patterns out of raw data...encourage smarter risk-taking and “useful failures”...build a culture that welcomes challenges to conventional wisdom...draw crucial lessons from your organization’s “game film”...and get your team to act on what you’ve learned. There are plenty of books about problem solving. But you can’t solve a problem until you know it exists. Read Know What You Don't Know, and you will.   Reader's Index  Send us your favorite quotes or passages from this book.   About the Author Michael A. Roberto is the Trustee Professor of Management at Bryant University in Smithfield, Rhode Island, after six years as a faculty member at Harvard Business School. His research, teaching, and consulting focus on strategic decision-making processes and senior management teams. He is the author of Why Great Leaders Don't Take Yes for an Answer. Table of Contents Contents Customer Reviews Write your own online review. Find Items On Similar Subjects Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus

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