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Description and Reviews  Reader's Index  About the Author  Table of Contents  Customer Reviews  Find Similar Items See Also:  Business SITE INDEX LeaderShop: Main Page Title Index A-K Title Index L-Z Becoming a Leader Biography Business Family Life Harvard Business School Press Personal Development Reference Browse by Author Fax Order Form Privacy Shipping ---------------------- LeadershipNow: Main Page LeadingArticles LeadershipMinute LeadingThoughts ---------------------- Contact Us: Communicore Secure Online Ordering Guaranteed!		The Transparency Edge: How Credibility Can Make or Break You in Business Barbara Pagano and Elizabeth Pagano Retail Price: $14.95 LS Price: $12.70 You Save: $2.25 (15%) Availability: Usually ships within 24 hours Format: Paperback, 224pp. ISBN: 9780071458849 Publisher: McGraw-Hill Trade Pub. Date: June 17, 2005 Average Customer Review:   Order This Book!   Secure Order Guarantee Item No: 9780071458849 Description and Reviews From The Publisher: Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers--and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy--it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive. Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto- hide approach enables organizations and their leaders to: Make decisions more efficiently and execute them more effectively Speed up operations Identify problems sooner and solve them faster Build trust and collaboration within the organization Establish a higher level of credibility   Reader's Index  Send us your favorite quotes or passages from this book.   About the Author Barbara Pagano, Ed.S. is the president of Executive Pathways, a company specializing in leadership and team development. As an adviser and executive consultant to organizations committed to improving workplace performance, she specializes in helping leaders increase the effectiveness of their corporate change and teaming efforts. Table of Contents Foreword by Stephen C. Lundin xiii Acknowledgements xv 1 Leadership Transparency That Builds Credibility 1 2 Be Overwhelmingly Honest 15 3 Gather Intelligence 37 4 Compose Yourself 59 5 Let Your Guard Down 75 6 Promises Made, Promises Broken 91 7 Deliver Bad News, and Do It Well 113 8 Get Ahead, Say Your Sorry 131 9 Watch Your Mouth 151 10 Don't Hold Your Applause 175 Eplilouge 197 Appendix A: Data Analysis 199 Appendix B: Item Graphs 205 Index 213 Customer Reviews Write your own online review. Find Items On Similar Subjects Credibility : How Leaders Gain and Lose It, Why People Demand It Transparency: How Leaders Create a Culture of Candor

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