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The Manager's Communication Handbook: A Practical Guide to Build Understanding, Support, and Acceptance
David Cottrell and Eric Harvey

1885228538
Retail Price: $10.95
LS Price: $8.75
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Format: Paperback, 48pp.
ISBN: 1885228538
Publisher: Walk the Talk Company
Pub. Date: June 2003

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Description and Reviews
From The Publisher:

This powerful handbook will allow you connect with employees and create the understanding, support and acceptance critical to your success. It will introduce you to the four key dimensions of communication and teach you how to eliminate communication static. As a bonus, the book contains 44 tactical and practical tips that address the most common forms of static found in phone and voice mails, e-mails, memos, meetings, presentations and feedback. Order today and begin communicating more effectively!
 
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About the Authors

David Cottrell, President and CEO of CornerStone Leadership Institute, is an internationally known leadership consultant, educator and speaker. He has authored thirteen books, including three best-sellers: Listen Up, Leader, The Manager's Coaching Handbook, and Monday Morning Leadership.

Eric L. Harvey is a renowned author, consultant, speaker, and President of The Walk The Talk Company. His 30 plus years of professional experience are reflected in twenty highly-acclaimed books including Ethics4Everyone, Leading To Ethics, and Walk The Talk...and Get The Results You Want.


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Table of Contents
Introduction7
Building Trust11
Sharing Knowledge17
Providing Feedback
Walking the Talk23
A Final Thought37
Bonus Section: 44 Effective Communication Tips39


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