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	Description and Reviews Reader's Index About the Author Table of Contents Customer Reviews Find Similar Items See Also: Business

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Coping With Difficult People

Robert Bramson, Ph.D.

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Format: Paperback, 227pp.
ISBN: 9780440202011
Publisher: Dell Books
Pub. Date: October 1988 / Reissue

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Item No: 9780440202011

Description and Reviews
From The Publisher:

Bosses, friends, family members, they've made your life hell—until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:

Stand up to anyone—without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.

Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!

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About the Author

Robert Bramson was an internationally known consultant and author. He was a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives.

Table of Contents

	Preface	ix
1	Introduction	1
2	A Hostile-Aggressive Trio Sherman Tanks, Snipers, and Exploders
3	"And Another Tning . . . " The Compleat Complainer	43
4	Clamming Up The Silent and Unresponsive Person	69
5	Super-Agreeables and Other Wondefully Nice People	85
6	Wet Blanket Power The Negativist at Work	99
7	Bulldozer and Ballons The Know-It-All Experts	113
8	Indecisive Stallers	137
9	Toward Effective Coping The Basic Steps	159
10	Thinking Styles An Added Dimension in Coping With Others	181
11	Applying the Methods: Getting a Fix on that Difficult Person; Coping With Your Boss and Your Own Defensive Behavior	197
	References	215
	Index	217

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