In Search of Excellence : Lessons from America's Best-Run Companies

Thomas J. Peters and Robert H. Waterman

Retail Price: $16.95 LS Price: $11.85 You Save: $5.10 (30%) Availability: Usually ships within 24 hours Format: Paperback, 400pp. ISBN: 9780060548780 Publisher: Collins Pub. Date: Reprint edition March 2004 (1982) Average Customer Review:

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The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.

Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful.

Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

Thomas J. Peters, "uber-guru of business" (Fortune and The Economist), is the author of many international bestsellers, including A Passion for Excellence and Thriving on Chaos. Peters, "the father of the post-modern corporation" (Los Angeles Times), is the chairman of Tom Peters Company and lives in Vermont. Robert H. Waterman, Jr. is the bestselling author of The Renewal Factor, Adhocracy, and What America Does Right, and the director of The Waterman Group, Inc.

	Acknowledgments
	Special Acknowledgment.- David G. Anderson
	Preface
	Introduction
	PART 1: THE SAVING REMNANT
1	Successful American Companies
	PART II: TOWARD NEW THEORY
2	The Rational Model
3	Man Waiting for Motivation
	PART III: BACK TO BASICS
4	Managing Ambiguity and Paradox
5	A Bias For Action
6	Close to the Customer
7	Autonomy and Entrepreneurship
8	Productivity Through People
9	Hands-On, Value-Driven
10	Stick to the Knitting
11	Simple Form, Lean Staff
12	Simultaneous Loose-Tight Properties
	Notes
	Index

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